Top Tech Jobs & Startup Jobs in Wilmington, NC

Advise customers on email deliverability, diagnose authentication, infrastructure, reputation, blocklist, spam trap, and engagement issues, and lead complex cases through resolution. Partner with Engineering, Customer Success, and Technical Support; identify acceptable-use violations; coach internal teams; and develop documentation, training, processes, and scalable customer resources.

Manages strategic customer deployments, enterprise rollouts, and executive engagements while improving Customer Success processes and operations. Leads cross-functional initiatives, automates manual workflows, launches new programs, maintains playbooks, tracks project dependencies, measures outcomes, and communicates status to stakeholders. Partners with Customer Success, Sales, Product, Engineering, Support, Marketing, Finance, Solution Architects, and TAMs to improve customer delivery and organizational scalability.

Own Minoan’s finance operations, including month-end close, GAAP reporting, reconciliations, cash flow, payments, sales tax, expense controls, investor reporting, and outsourced accounting relationships. Build scalable processes and automate finance workflows using tools such as QuickBooks, Sigma, and Snowflake. Partner cross-functionally across Sales, Operations, Marketing, Product, and Brand Partnerships, with increasing responsibility for FP&A and strategic planning as the company grows.

Leads the architecture, research, development, deployment, and lifecycle management of enterprise AI and machine learning solutions, including generative AI, LLMs, and agentic systems. Partners with data scientists, engineers, IT, business stakeholders, and life sciences experts to deliver reusable, compliant, production-grade solutions across pharmaceutical R&D and corporate functions. Guides AI product strategy, responsible AI, data governance, MLOps, stakeholder adoption, and technical enablement.

Monitors compliance for federally funded grant programs under 2 CFR Part 200. Reviews subrecipient agreements, budgets, risk assessments, audits, financial and performance reports, and supporting documentation. Conducts desk audits and site visits, tracks findings, recommends corrective actions, and supports resolution of deficiencies. Provides compliance training and technical assistance to programs staff, subrecipients, subcontractors, and vendors while documenting and reporting monitoring activities.

Lead end-to-end delivery of complex enterprise programs for utility customers, coordinating Customer Success, Product, and Engineering from kickoff through adoption. Manage governance, scope, milestones, risks, dependencies, executive communications, and stakeholder alignment. Drive customer change management and improve delivery standards across the US team. Identify opportunities to apply AI and automation to reporting, data validation, and project setup.

Own end-to-end delivery of complex, cross-functional technical programs across a virtual power plant platform and consumer energy products. Build planning, milestone, risk, and execution frameworks; manage dependencies, tradeoffs, launch readiness, operational handoffs, and post-launch validation. Partner with Engineering, Product, Design, Grid Operations, Customer Success, and external stakeholders while providing leadership with clear decision support and improving TPM practices.

Monitor and investigate security events in a 24x7x365 cybersecurity operations center. Perform Tier 2 incident triage, incident response analysis, threat hunting, log and forensic analysis, remediation coordination, and investigation tracking through closure. Serve as an incident management coordinator, assign tasks, communicate with stakeholders and federal leadership, produce required reports, and guide analysts during active incidents. Maintain compliance with federal reporting procedures and develop defensive cybersecurity practices.

Provides virtual paralegal and administrative support for criminal defense matters. Responsibilities include client communication, trial preparation, legal document and correspondence processing, court calendar management, jury panel and discovery coordination, subpoena preparation, revocation petition filing, criminal history research, database maintenance, and front-desk support. Requires criminal defense experience, bilingual English and Spanish fluency, legal or paralegal experience, case management software knowledge, and residence in LATAM.

Leads delivery of large-scale, complex projects and programs within approved budget, schedule, scope, and quality standards. Oversees project teams, applies standardized methodologies, mentors internal and third-party resources, manages daily activities, evaluates risks and change requests, recommends solutions, reports program status, and implements stakeholder communication plans.