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Lead program financial planning, cost and schedule monitoring, budgeting, forecasting, variance analysis, monthly Earned Value reporting, and quarterly Estimate at Completion reviews. Maintain budget and EAC records, process baseline change requests, ensure contract compliance, and support program financial strategy and decision-making across cross-functional stakeholders.

Manages global trade compliance tools and systems, including implementation, configuration, enhancements, troubleshooting, and continuous improvement. Serves as a subject-matter expert, coordinates with Digital Technology, Supply Chain, Operations, and external partners, and translates regulatory requirements into effective workflows. Develops training and user resources, supports adoption, and identifies automation opportunities. Requires domestic and international travel as needed.

Leads the integration of Global Trade requirements into digital technology, business transformation, enterprise architecture, and automated export-control systems. Translates export compliance and sanctions requirements into technology controls, governance models, scalable processes, and system capabilities. Provides strategic leadership across global trade, digital technology, and business teams; assesses risks, challenges initiatives, drives issue resolution, and advances automation and attribute-based access control. Requires approximately 10% travel between company sites.

Own customer support cases for a SaaS procurement and workflow platform. Responsibilities include triaging tickets, troubleshooting system behavior, investigating data with Excel and SQL, supporting uploads and configurations, guiding customers through workflows, documenting issues, and collaborating with Customer Success, Engineering, Supplier, and Onboarding teams.

Provides high-level administrative and strategic support to the President, including complex calendar and travel management, communications, meeting preparation, board and governance coordination, confidential records management, project assistance, budget tracking, procurement, and process improvement. Serves as a liaison among executive leadership, board members, faculty, staff, and external stakeholders while anticipating needs and ensuring the efficient operation of the President’s office.

The Chief Information Officer will lead a 175-person technology and business systems organization, oversee a $45M+ budget, and optimize Amplify’s enterprise technology portfolio. Responsibilities include managing Salesforce, NetSuite, Workday, HubSpot, and 400+ applications; driving enterprise AI adoption and governance; strengthening IT controls and audit readiness; simplifying systems and costs; evolving organizational structures; and partnering with Finance, Sales, Marketing, Product, Supply Chain, Data, and other business leaders.

Supports the Sales team by coordinating customer contract requests, tracking documentation in Smartsheet and Google Workspace, researching contract records, managing certificates of insurance, maintaining shared documentation, and resolving issues to meet deadlines. The role also assists with contract printing, assembly, delivery, and annual contract-support projects while communicating with internal and external stakeholders.

Manage a portfolio of existing B2B clients, strengthening relationships, retention, renewals, and account growth. Lead account reviews and QBRs, monitor account health, identify risks and expansion opportunities, coordinate internal teams, and maintain accurate CRM records, forecasts, and renewal plans. Partner with Operations, Finance, Solutions, and leadership to resolve issues, deliver client commitments, and support upselling, cross-selling, and commercial initiatives. The role is based in New York City with travel up to 25%.

Provides regional backfill coverage across office service locations, supporting mail and shipping, print and binding, document scanning, office supplies, facilities upkeep, reception, concierge services, visitor management, conference room setup, and light administrative tasks. The role requires flexible same-day assignments, reliable transportation, strong customer service, Microsoft Office proficiency, and the ability to lift up to 50 pounds with assistance.

Supports daily workplace operations, including inbound and outbound mail, package tracking, shipping, copy and print services, office supply and pantry replenishment, meeting room setup, reception backup, occupant moves, and light maintenance. Provides professional customer service while keeping workplace spaces organized, stocked, operational, and client-ready.

Provides supervised Tier 1 service desk support, including troubleshooting, password resets, account and license updates, MACD tasks, smart-hands client-site assistance, onboarding documentation, and ticket management. The intern follows documented procedures, escalates issues beyond scope, records resolutions, and develops foundational managed-service-provider skills while supporting Service Delivery and Specialty Services teams.

Provides supervised Tier 1 IT support across service desk and managed services teams. Responsibilities include resolving basic tickets, password resets, account and license updates, MACD tasks, client-site smart hands support, onboarding documentation, and thorough ticket records. The intern follows established procedures, prioritizes SLA-sensitive work, escalates issues beyond scope, and develops foundational MSP, troubleshooting, and customer service skills.

The Senior Content Writer will create persuasive, high-quality content across various platforms, translate complex ideas for diverse audiences, and collaborate with teams to ensure brand consistency and engagement.

Provides transactional finance support for facility operations, including procure-to-pay processing, invoice exception resolution, month-end close, forecasting, expense and inventory analytics, budgeting, audit documentation, and project financial modeling. The role also maintains data integrity across systems, supports facility maintenance planning, and improves financial processes while partnering with controllers, facility managers, stakeholders, and auditors.

Administers and improves identity governance and privileged access management programs using SailPoint and CyberArk. Manages identity lifecycle workflows, provisioning, access certifications, role-based access, privileged credentials, integrations, troubleshooting, patches, and compliance activities across cloud and on-premises environments. Collaborates with technical and business stakeholders on secure access controls, risk assessments, architecture reviews, and governance automation. Participates in on-call rotations and travels approximately twice annually.

Leads the American Red Cross Ohio River Valley chapter as its primary community-facing representative. Builds strategic relationships with elected officials, nonprofits, businesses, faith organizations, donors, volunteers, and board members. Drives chapter planning, fundraising, volunteer engagement, community resilience, and regional program goals. Coordinates cross-functional teams, supports disaster response, develops board governance, and represents the organization throughout the territory.

Own client benefit resource builds from intake through launch. Review employer benefit portfolios, identify relevant programs, apply tagging and eligibility frameworks, and translate complex information into clear employee-facing content. Coordinate approvals with clients and partners, ensure quality and accuracy, surface portfolio gaps and overlaps, and provide insights to Client Success, Analytics, Development, Support, and Benefits Operations. Contribute to process, technology, and AI-enabled improvements that increase delivery efficiency and value.