Top Customer Success & Experience Jobs in Washington DC,

Guide customers through integrating APIs into web and mobile applications, troubleshoot issues using logs, monitor API performance, create JavaScript automation and sample code, and provide technical training and documentation. Serve as the primary technical customer contact, collaborate with Customer Success and product teams, gather feedback, and support onboarding, retention, and account growth.

Manage post-sales relationships with public-sector customers, driving ZeroFox platform adoption, retention, optimization, training, and successful outcomes. Serve as a trusted advisor and technical resource, coordinate configuration changes and integrations, deliver reporting and web-based training, troubleshoot customer challenges, and advocate internally for customer needs. Partner with technical teams, product, services, and executives to improve customer experiences and identify opportunities for expanded platform usage.

Belong Health seeks passionate candidates for future job opportunities, focusing on empathetic patient care and innovative health insurance solutions for seniors. Send your resume.

Create developer-facing content and programs to drive revenue for the go-to-market team while collaborating with marketing and sales to support lead generation.

The Customer Success Engineer will lead deployments, serve as a technical advisor, and support customer engagement, focusing on product enhancements and user experience.

The Customer Success Manager drives customer retention and satisfaction for enterprise clients, ensuring smooth onboarding and effective issue resolution while collaborating across teams to enhance customer experience.

Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.

Vidmob invites applications for general consideration, seeking creative talent to help drive business results through improved creative effectiveness. Candidates can submit applications for various roles.

Serve as the primary technical and operational customer contact for SewerAI's PIONEER and AutoCode platforms. Triage and resolve lower-level technical issues, document interactions in Pylon, provide workflow and onboarding guidance, support ProServe projects, represent the company at trade shows, and collaborate cross-functionally to drive adoption, satisfaction, and retention.

The Co-Founder & Executive Director will lead membership growth, community experience design, operational management, and represent the organization in external relations. This role requires significant executive experience and a network in professional communities.