Top Customer Success Jobs in Washington DC,

The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.

As the Enterprise Customer Success Manager, you will drive strategic renewals, advocate for enterprise customers, and collaborate across teams to ensure customer success and product adoption.

As a Senior Customer Success Consultant at Mirakl, you'll advise clients on launching and optimizing retail media businesses, driving ad revenue and client growth through strategic planning, data analysis, and relationship management.

The Customer Success Manager at AcuityMD will manage a large client base, ensuring high product adoption and renewals through strategic insights and relationship-building.

As a Senior Solutions Architect at Postman, you will collaborate with publishers to implement technical solutions, optimize workflows, and drive API adoption while providing strategic guidance and support.

The Chat Support Associate resolves software and data inquiries for veterinary professionals, enhances user experience via live chats, and collaborates cross-functionally to support the platform.

The role involves managing compliance programs including SOC and GDPR, leading audits, and building a compliance culture within the organization.

Manage and grow a portfolio of 300+ accounts, ensuring customer retention and driving revenue through upsells and cross-sells in a fast-paced environment.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

The Corporate Filing Specialist assists in forming companies and filing legal documents, solving compliance issues, and providing customer service support.

As an Outbound Customer Service Rep, you will engage with clients post-service, addressing inquiries, providing information, and ensuring satisfaction without scripting or sales pressure.

The Residential Examiner processes real estate transactions, ensuring accuracy, communicating with clients and colleagues, and making insurability decisions based on title insurance guidelines.