Top Customer Success & Experience Jobs in Washington DC,

The role involves providing telephonic interpretation services in English and Uyghur across various settings, ensuring confidentiality and superior customer service.

Own success, retention, and growth for a ~25-account portfolio. Manage renewals, mitigate risk, identify expansion opportunities, forecast revenue, coordinate cross-functional support, deliver excellent customer communication, and drive one measurable internal improvement project per quarter after onboarding.

The Strategic Account Manager at Blaze manages client accounts, architecting campaign strategies and driving execution to enhance client growth and engagement. Responsibilities include performance analysis, optimizing campaigns, and serving as the primary client contact.

The Developer Relations Intern will engage with the developer community, organize events, create technical content, and advocate for BNB Chain's technology.

The Junior Technical Success Manager ensures technical delivery and adoption of AI solutions, manages projects across stakeholders, oversees technical health, and educates customers on best practices.

Manage and grow enterprise client relationships in A2P messaging, ensuring exceptional service, renewals, and identifying growth opportunities.

As a Customer Success Manager, you will lead onboarding, guide technical implementation, maintain conversion rates, and enhance customer engagement and revenue growth.

The Customer Service Representative will assist YMCA members through inquiries, program information, membership registrations, and resolving concerns, providing excellent support.

Serve as first point of contact for nonprofit leads, run discovery calls, demonstrate product value, manage a high-volume pipeline via phone/email/video, maintain HubSpot data, and provide feedback to improve processes and customer experience.

Lead lifecycle for enterprise and OEM/channel customers—onboard, deploy, drive adoption, retention, renewals, and expansion. Act as technical advisor on data, storage, and multi-cloud architecture, deliver QBRs and success plans, enable partners, resolve escalations, and provide product feedback while partnering with Sales, Product, Operations, and Engineering to maximize customer value.