Top Operations & Support Jobs in Washington DC,

Volunteer Discord moderator responsible for enforcing community guidelines, reviewing user content, answering member questions, fostering positive engagement, planning events, and supporting server growth. Attend biweekly meetings, respond to messages within 24 hours, contribute ideas to improve moderation and community dynamics, and help execute outreach and promotional plans. Minimum 8 hours/week for at least six months.

Provides executive and administrative support to the CEO while coordinating projects across Operations, Sales, and Marketing. Responsibilities include calendar and inbox management, travel and event logistics, CRM maintenance, financial administration, research, records management, and subscription oversight. The role also builds lightweight AI-powered workflow automations, validates AI-generated output, improves processes, and supports cross-functional projects through completion.

Provide professional client communication and support across Norgress brands: respond to inquiries, assist onboarding, route specialized issues, keep records, and help deliver a positive client experience in a remote, project-based environment.

Support learners in a Python, Django, and React full-stack web development course. Responsibilities include assisting with education and learner success, communicating clearly, solving problems, creating engaging educational content, and providing tutoring or learner support remotely with flexible hours.

Provides Tier 2 technical support for Optain’s robotic retinal camera and software platform. Troubleshoots hardware, software, image quality, connectivity, EHR integration, and clinical workflow issues; handles medical device complaints under regulated quality processes; creates support documentation and training; improves internal tools and workflows; analyzes issue trends; and coordinates product, engineering, quality, regulatory, and customer success initiatives.

Provides remote administrative support, manages filing systems, prepares reports, analyzes data, handles customer inquiries, and coordinates meetings and appointments. The role requires strong organization, communication, customer service, time management, and independent work skills.

Remote, unpaid internship for current high school students interested in AI, business, or startups. Interns receive training on AI agents and business software, test the Admitpro.ai platform by identifying bugs and evaluating features, provide product feedback, and create and present an independent competitor analysis and startup strategy project.

Visit cafes across an assigned city and assess their work-friendliness for travelers. Verify WiFi quality, internet speed, passwords, outlets, seating, ambience, and other details, then submit accurate information through a digital survey. Plan visits across neighborhood clusters, work independently, and maintain high data quality and consistency. The role is suited to college students or people with flexible part-time schedules who are reliable, proactive, detail-oriented, and comfortable traveling independently within their city.

Performs standard and advanced secretarial and administrative duties under general supervision. Supports a manager or senior manager, completes independent project assignments, and applies knowledge of departmental practices and district policies and procedures.

Provide customer support across email, chat, and social media; assist with onboarding, resolve bugs and usability issues, gather and prioritize product feedback, and communicate customer insights internally. The role requires empathy, strong problem-solving, product knowledge, excellent written and verbal communication, creative thinking, and availability for weeknight and weekend shifts.