Top Operations & Support Jobs in Washington DC,

Provides Level 2/3 internal IT support across Windows, Linux, and macOS environments. Responsibilities include endpoint configuration, Entra Domain Join, Intune management, profile and device migrations, remote troubleshooting, RMM administration, patching, security compliance, Microsoft 365 and Azure support, documentation, and migration tooling. The role supports integrations following company acquisitions and requires strong remote service delivery, scripting, and endpoint security skills.

Provide Level 2 Windows-focused NOC support: administer and harden Windows servers, troubleshoot OS/Active Directory/connectivity issues, monitor systems, remediate incidents, manage software/agents, produce reports, maintain documentation, and train Level 1 analysts.

Remote Data Entry professional supporting contract administration and client records. Responsibilities include preparing and distributing DocuSign contracts, maintaining Salesforce and CRM data, reviewing PDFs with Adobe tools, tracking documentation, identifying inconsistencies, and preserving accurate, confidential digital records.

Owns marketing operations, pipeline analysis, attribution, lead routing, HubSpot administration, and Salesforce alignment. Builds reporting and attribution models, manages funnel conversion and marketing automation, maintains data quality, and recommends improvements to pipeline generation. Partners with Marketing, Sales, SDR, and executive leadership to measure campaign performance, improve lead management, and support forecasting and GTM reviews.

Provides remote technical and application support to end users by diagnosing and resolving hardware, software, network, access, and system issues. Responds to requests through phone, email, and online channels; documents and tracks incidents; dispatches unresolved issues; communicates IT policies; collaborates with technical, network, engineering, development, and vendor teams; and recommends system and process improvements.

Provides remote administrative and client support, including managing calls, emails, work orders, accounts receivable and payable, lease renewals, compliance documents, and social media assistance. The role requires following client SOPs, preparing reports, communicating with leadership, and maintaining a professional home-office setup for graveyard-shift work.

Volunteer Discord moderator responsible for enforcing community guidelines, reviewing user content, answering member questions, fostering positive engagement, planning events, and supporting server growth. Attend biweekly meetings, respond to messages within 24 hours, contribute ideas to improve moderation and community dynamics, and help execute outreach and promotional plans. Minimum 8 hours/week for at least six months.

Provides executive and administrative support to the CEO while coordinating projects across Operations, Sales, and Marketing. Responsibilities include calendar and inbox management, travel and event logistics, CRM maintenance, financial administration, research, records management, and subscription oversight. The role also builds lightweight AI-powered workflow automations, validates AI-generated output, improves processes, and supports cross-functional projects through completion.

Provide functional support and configuration for PeopleSoft 9.2 ELM, elicit and document business requirements, perform fit-gap analysis, test planning and QA, research PUM/PeopleTools impacts, mentor analysts, design workflows (AWE), collaborate with developers on production issues, and maintain process documentation and business process models.

Provide professional client communication and support across Norgress brands: respond to inquiries, assist onboarding, route specialized issues, keep records, and help deliver a positive client experience in a remote, project-based environment.