Top Operations & Support Jobs in Washington DC,

Remote, unpaid internship for current high school students interested in AI, business, or startups. Interns receive training on AI agents and business software, test the Admitpro.ai platform by identifying bugs and evaluating features, provide product feedback, and create and present an independent competitor analysis and startup strategy project.

Visit cafes across an assigned city and assess their work-friendliness for travelers. Verify WiFi quality, internet speed, passwords, outlets, seating, ambience, and other details, then submit accurate information through a digital survey. Plan visits across neighborhood clusters, work independently, and maintain high data quality and consistency. The role is suited to college students or people with flexible part-time schedules who are reliable, proactive, detail-oriented, and comfortable traveling independently within their city.

Chief of Staff partnering with the CEO and founding team to drive company priorities, cross-functional initiatives, operating rhythms, fundraising support, metrics analysis, process improvement, hiring, and execution. The role operates across product, go-to-market, operations, and strategy in a remote, early-stage AI-native legal services company.

Provide remote administrative support including calendar and email management, preparing reports and presentations, conducting research, compiling data, and performing general administrative tasks to ensure efficient office operations.

Performs standard and advanced secretarial and administrative duties under general supervision. Supports a manager or senior manager, completes independent project assignments, and applies knowledge of departmental practices and district policies and procedures.

Provide customer support across email, chat, and social media; assist with onboarding, resolve bugs and usability issues, gather and prioritize product feedback, and communicate customer insights internally. The role requires empathy, strong problem-solving, product knowledge, excellent written and verbal communication, creative thinking, and availability for weeknight and weekend shifts.

Systems Analyst will gather and document requirements, analyze current and future processes, translate business needs into technical specifications, and support API integration solutions. The role collaborates with stakeholders, developers, and quality teams on solution design, testing, UAT, deployment, change management, and performance improvements. Success involves reliable integrations, faster implementations, reduced costs, and effective business-technology coordination.

Handles customer and retailer communications throughout furniture protection-plan claims, including claim creation, documentation review, coverage decisions, technician authorization, parts ordering, settlements, complaints, and follow-up. Monitors open claims, processes technician updates, supports retailer portal guidance, and facilitates service solutions. Requires strong communication, computer proficiency, customer service skills, adaptability, accuracy, and teamwork. The role is remote after an initial 90-day in-office period, with possible onsite training or meetings.

Provides techno-functional support for Infor XA ERP across manufacturing, supply chain, finance, inventory, sales, purchasing, and distribution. The role gathers requirements, configures and develops AS400-based solutions, troubleshoots issues, creates interfaces and customizations, leads XA upgrades, maintains documentation and training, and drives process improvements. It requires extensive Infor XA and AS400 experience, manufacturing-process knowledge, and occasional travel to manufacturing facilities.

Supports the Product team by turning ambiguous problems into scalable systems and measurable workflows. Responsibilities include process mapping, automation, research, analysis, documentation, dashboard and reporting development, stakeholder coordination, frontline observation, tool rollout, onboarding, training, adoption measurement, and continuous improvement. The role uses AI and operational data to reduce manual effort, improve throughput and quality, and standardize work across clinical, operational, enrollment, and enterprise teams.