Top Operations & Support Jobs in Washington DC,

Provides administrative and policy support for transportation, infrastructure, supply chain, and small business teams. Responsibilities include member communications, website updates, database management, event logistics, meeting scheduling, travel coordination, briefing materials, expense reports, policy issue tracking, advocacy support, and special projects. The role requires strong organization, communication, judgment, confidentiality, multitasking, and proficiency with Microsoft Office tools.

Supports attorney case teams by maintaining SharePoint-based case trackers, repositories, legal documents, and electronically stored information. Performs high-volume data entry, document lifecycle management, audits, reporting, quality assurance, and workflow coordination. The role also improves case management processes, supports litigation and investigative activities, and partners with stakeholders to implement operational enhancements.

Provides administrative, document production, proofreading, filing, calendaring, expense processing, conflicts checks, client matter opening, travel arrangements, and research support to lawyers and business professionals. Manages assignments through firm software, uploads and organizes documents, performs document searches, and supports Legal Support Services teams while maintaining confidentiality, accuracy, deadlines, and professional communication.

Supports cybersecurity training operations across virtual and in-person programs by coordinating readiness checklists, events, facilitators, learners, platforms, troubleshooting, attendance, records, testing, reporting, and continuous improvement. Maintains SharePoint resources, LMS checks, documentation, workflows, and training data while serving as a first-line support contact and coordinating escalations. Requires strong organization, communication, independent problem-solving, Microsoft 365 proficiency, technology adaptability, and familiarity with cybersecurity concepts. The role is hybrid in Washington, D.C., with occasional in-person DMV training events.

Leads the re-establishment and operation of Jhpiego’s knowledge management function. Responsibilities include Microsoft Teams and SharePoint governance, taxonomy and information architecture, content remediation and migration, knowledge capture and dissemination, staff training, adoption, metrics, and cross-functional stakeholder coordination. The Advisor develops workplans, manages risks, supports enterprise search and AI-enabled discovery readiness, and provides recommendations and progress updates to leadership.

Provides on-site technical support to attorneys and staff across PCs, phones, peripherals, infrastructure, networking, AV equipment, mobile devices, and conferencing systems. Documents incidents in ServiceNow, handles escalations and outages, supports meetings and events, contributes to IT projects, and assists with office administration. The role requires strong troubleshooting, communication, customer service, documentation, teamwork, occasional travel, physical equipment handling, and the ability to work independently at office sites.

Leads enterprise IT business process analysis, redesign, automation, and modernization initiatives in a federal environment. Responsibilities include evaluating workflows, gathering requirements, developing process maps and SOPs, using ServiceNow and Microsoft Power Platform, creating dashboards, managing implementation and change adoption, identifying risks and controls, briefing leadership, and mentoring junior analysts.

Provides advanced administrative and office-management support for a government medical program. Responsibilities include scheduling, travel coordination, inventory, onboarding, records management, IT requests, case referral tracking, productivity metrics, correspondence, budget data, vendor coordination, and maintaining secure electronic files. Requires strong communication, judgment, organization, Microsoft Office proficiency, and the ability to handle sensitive information and support program leadership.

The Chief of Staff partners with the CEO and leadership team to drive strategic execution, operating rhythms, OKRs, special projects, investor readiness, market assessments, and executive communications. The role develops metrics, supports government and investor relationships, builds business cases, coordinates diligence, and translates technical and commercial information into decision-ready materials. It requires strong cross-functional influence, discretion, communication, and independent ownership in a defense and deep-tech startup environment.

Provides administrative and governance support to Brookings’ Board of Trustees, senior leadership, and Executive Office. Responsibilities include preparing agendas and minutes, managing board documents and portal publishing, scheduling meetings, maintaining trustee records and CRM data, supporting research and special projects, drafting correspondence, troubleshooting technology, and handling confidential information.