Top Operations & Support Jobs in Washington DC,

Leads a frontline team by managing queues, staffing coverage, productivity, quality, and daily performance. Provides real-time coaching, handles initial client and call escalations, identifies workflow blockers and trends, and communicates product feedback to operations, customer success, and development teams.

Provides technical product and application support for vinyl films, adhesives, laminates, tapes, and related materials. Recommends products, troubleshoots application issues, performs hands-on testing, supports complaints and RMAs, documents findings, and collaborates with Quality, R&D, Product Management, Production, and Sales. Creates technical training and resources, supports demonstrations and trials, and participates in continuous improvement. The role operates in office and manufacturing environments with occasional customer-related travel.

Supports global revenue operations through territory and quota planning, KPI reporting, performance analysis, dashboard development, AI-enabled workflow improvements, deal desk execution, CRM governance, and commercial process optimization. Partners with Sales, Marketing, Customer Success, Enablement, and Finance to improve productivity, data quality, and operational effectiveness.

Expression-of-interest opportunity for professionals interested in joining Planet Innovation across manufacturing, quality, commercial, and shared services teams. Potential areas include assembly, product and production engineering, procurement, quality, business development, consulting, finance, human resources, IT, facilities, and administration. Responsibilities vary based on the specific role and seniority. The company emphasizes teamwork, innovation, commercial success, and developing products that improve people’s lives.

The Founding Executive Director will launch and lead the Foundation’s strategy, fundraising, grantmaking, evaluation, communications, and operations. Responsibilities include supporting board governance, building organizational systems, cultivating philanthropic partnerships, overseeing grant programs, tracking portfolio performance, producing impact reports, and representing the Foundation externally. The role requires nonprofit leadership, fundraising expertise, knowledge of early childhood systems, and the ability to build processes in an ambiguous, mission-driven environment.

Manage end-to-end product operations, coordinating product, engineering, and operations teams to ensure efficient feature and solution delivery. Track and optimize performance metrics, resolve operational roadblocks, manage product-update communications, and use data-driven insights to improve processes and support product success. The role requires strong analytical, communication, organizational, and continuous-improvement skills in a fast-paced, ambiguous environment.

Leads Product Operations for Product and Engineering, establishing portfolio planning, governance frameworks, operating cadences, performance reporting, and decision-support processes. Partners with executive and cross-functional leaders to improve prioritization, execution predictability, organizational alignment, and operational effectiveness. Oversees continuous improvement, risk mitigation, product management capability development, and the leadership and development of Product Operations teams.

Manages administrative, financial, and back-end business operations for a remote accounting firm. Responsibilities include recordkeeping, scheduling, vendor coordination, invoicing, expense tracking, budgeting, reporting, project management, systems administration, SOP development, workflow improvement, and risk identification. The role partners with leadership to improve operational efficiency and maintain internal tools and processes.

Supports building permit applications and administrative operations by reviewing documents, maintaining accurate records, tracking emails and submissions, researching requirements, following up with stakeholders, identifying errors, escalating issues, and managing deadlines across multiple projects. The role requires strong organization, communication, initiative, accountability, and comfort with repetitive administrative work, government processes, permitting software, AI tools, and spreadsheets.

Evaluates and manages intermediate to complex Michigan PIP claims, including coverage analysis, investigations, medical documentation review, claim valuation, payments, negotiations, subrogation, attorney involvement, and MCCA claims. Maintains accurate claim records, ensures regulatory compliance, collaborates with insureds and providers, and refers cases to specialized departments. The role requires knowledge of Michigan no-fault laws, claims regulations, medical terminology, and effective decision-making and communication skills.