Top Customer Success Jobs in Washington DC,
.png)
The Senior Customer Support Representative is responsible for managing high-priority customer requests, resolving technical questions, and ensuring compliance with service level agreements. They will develop expert knowledge of the company’s products and workflows while collaborating with technical teams to address customer escalations and support issues.
Client Operations Specialist at Vise, responsible for overseeing account setup, document management, and internal operations tasks. Requires 2-4 years of financial services operations experience with proficiency in various software tools.
The Client Relationship Executive at Enlace Health manages client relationships throughout the lifecycle of accounts, focusing on maintaining satisfaction and delivering value through strategic initiatives. This role involves cultivating relationships with key decision-makers and leveraging data to enhance client experiences and drive account growth.
As an Enrollment Specialist, you will engage with prospective members to educate them about Thyme Care's services, encouraging them to enroll for support during their cancer journey. You'll make 80-100 outbound calls daily, build trust with members, explain program benefits, and gather necessary consent and information for enrollment while adhering to Care Team protocols.
The Implementation SOW & Proposals Specialist at UJET will develop and manage comprehensive SOW documents and pricing proposals, ensuring they meet company and client requirements. Responsibilities include coordinating with various teams, conducting risk assessments, facilitating reviews, maintaining standard documentation, and managing proposal requests efficiently.
The Customer Success Specialist will manage customer accounts, drive strategies to enhance customer satisfaction, retention, and value through BizzyCar’s solutions. Responsibilities include onboarding, conducting account reviews, gathering feedback, and collaborating with sales and technical teams to improve processes and address customer needs.
The Customer Success Manager will oversee a portfolio of mid-market clients, manage their relationships, address escalations, conduct business reviews, and support software adoption while ensuring client satisfaction.
The Operational Readiness Specialist will develop and manage the knowledge management strategy, ensuring documentation is accurate and accessible. Key duties include administering the CCaaS platform, supporting new client implementations, and delivering training. The role focuses on enhancing processes, content creation, and collaboration across teams to improve operational efficiency.
The Digital Content Specialist leads digital content strategy, oversees acquisition and usage, analyzes ecommerce data, and ensures content standards. This role collaborates with various stakeholders and manages vendor relations, enhancing Meijer’s online brand and digital sales.
The Senior Director, Client Strategy & Delivery will lead the delivery of complex consumer-facing projects, manage multiple accounts, and build strong relationships with client stakeholders. Responsibilities include project oversight, team leadership, product strategy, and driving business development initiatives while focusing on client satisfaction and internal team empowerment.
Top Companies in Washington DC Hiring Customer Success Roles
See All
.png)
All Filters
No Results
No Results
