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Top Customer Success Jobs in Washington DC,

1,039+ Job Results
10 Days Ago
Washington DC
Remote
1,753 Employees
111K-139K Annually
Senior level
1,753 Employees
111K-139K Annually
Senior level
AdTech • Digital Media • Insurance • Analytics
The Partner Success Manager II at eHealth plays a critical role in managing strategic partner accounts, focusing on business growth, customer acquisition, and partner success. The manager develops strategies, builds relationships, identifies challenges, and ensures a high-quality service experience for partners, while also mentoring junior staff and addressing various technical and operational needs.
10 Days Ago
Washington DC
Remote
75 Employees
75K Annually
Mid level
75 Employees
75K Annually
Mid level
Software
The Senior Customer Success Associate at Raptor Maps will lead customer relationships in the solar PV industry, ensuring successful onboarding and driving renewals and expansions. This role involves managing customer outcomes, developing success plans, and collaborating with cross-functional teams to enhance customer satisfaction and drive growth.
10 Days Ago
Washington DC
Remote
350 Employees
Mid level
350 Employees
Mid level
Cloud • Legal Tech • Software
As a Principal Customer Success Manager, you will serve as a trusted advisor to high-value accounts, utilizing your product knowledge to enhance customer value. Your role includes building customer relationships, monitoring usage trends, and identifying growth opportunities while collaborating with internal teams for seamless customer experiences.
Top Benefits:
401-K
401-K Matching
Dedicated Diversity Inclusion Staff
+34 More
10 Days Ago
Washington DC
Remote
514 Employees
Senior level
514 Employees
Senior level
AdTech • Artificial Intelligence • Cloud • Edtech • Enterprise Web • Productivity • Software
As a Senior Community Manager for Trust and Safety, you will monitor platform health, manage user feedback on safety issues, assess community rules, analyze policies, and collaborate with teams to enhance user safety and experience. You will also handle escalations related to content safety and emergencies, needing to navigate complex cultural contexts.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
10 Days Ago
Washington DC
Remote
44 Employees
Entry level
44 Employees
Entry level
Retail
The Customer Experience Representative handles incoming service calls and emails, resolves customer issues efficiently, documents claims patterns, and ensures customer satisfaction while meeting revenue goals. They contribute to process improvements and promote brand engagement.
10 Days Ago
Washington DC
Remote
373 Employees
59K-75K Annually
Mid level
373 Employees
59K-75K Annually
Mid level
Edtech
As the Manager of Customer Accounts, you will lead a team of Account Managers to ensure exceptional service and proactive customer engagement for schools using the Brightwheel platform. Responsibilities include monitoring performance metrics, coaching team members, driving continuous improvement, and fostering a collaborative team culture in a fully remote setting.
10 Days Ago
Washington DC
Remote
468 Employees
Junior
468 Employees
Junior
Database
As a Contracts Specialist, you will manage the contract lifecycle, draft and review contracts, ensure compliance with regulations, and collaborate with Sales and Customer Support teams. You will provide insights on contractual risks and monitor compliance throughout the process.
10 Days Ago
Washington DC
Remote
90 Employees
150K-180K Annually
Entry level
90 Employees
150K-180K Annually
Entry level
Artificial Intelligence • Computer Vision • Machine Learning • Software
As a Customer Success Manager at Runway, you will be the primary contact for enterprise customers, ensuring they have a positive experience and derive maximum value from the company's services. Your role will involve onboarding customers, strategizing for engagement and growth, and leveraging analytics to monitor customer health and satisfaction. Key activities include collaborating with teams on customer support, documenting success stories, and translating customer feedback into insights for product improvement.
Top Benefits:
401-K
401-K Matching
Company Equity
+50 More
10 Days Ago
Washington DC
Remote
68 Employees
Senior level
68 Employees
Senior level
Artificial Intelligence • Information Technology • Logistics • Machine Learning • Software
The Customer Assurance Manager will ensure that customers achieve their desired outcomes with Optimal Dynamics' logistics solutions. Responsibilities include driving product adoption, building strong customer relationships, managing customer success journeys, addressing challenges, and identifying growth opportunities. This role also involves coordinating with internal teams for seamless support and conducting training sessions for customer onboarding.
10 Days Ago
Washington DC
Remote
684 Employees
Entry level
684 Employees
Entry level
AdTech
Join Anteriad's Customer Success team to provide top-quality support for digital products, manage campaign life cycles, and work closely with customers and internal teams. Enjoy a flexible work environment with professional growth opportunities and comprehensive benefits.
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