Top Customer Success Jobs in Washington DC,
The Senior Mobile User Acquisition Specialist will lead user acquisition strategies for mobile apps, focusing on planning, executing, and optimizing campaigns across various mobile ad platforms. Responsibilities include monitoring ad performance, A/B testing, collaborating with design for ad creatives, and managing external partnerships to drive app growth.
The Customer Support Manager at RSAC will build and lead a support team, manage KPIs, ensure SLAs are met, and collaborate with internal teams to enhance product support and customer experience.
Inovalon focuses on empowering healthcare through data-driven solutions. The organization seeks professionals interested in opportunities related to healthcare data aggregation, analysis, and innovation. Candidates are encouraged to submit resumes to be considered for potential future roles within a diverse and inclusive company culture.
The Growth Specialist will develop and execute demand generation strategies to drive awareness and interest in Ambrook's software. Responsibilities include managing content, coordinating with multiple teams, optimizing digital campaigns, and supporting sales efforts to enhance lead nurturing and conversion rates.
The D365 Customer Engagement Application Lead manages application solutions for sales, marketing, and field services, ensuring they meet business needs. They oversee project implementation, engage with stakeholders, identify improvement opportunities, and provide updates on performance and priorities. This role also involves analyzing processes for value enhancement and training business teams on application functionalities.
As a Customer Experience Representative, you will manage incoming calls, assist participants with inquiries related to clinical trials, accurately document interactions, and collaborate with team members to enhance participant experience.
As a Provider Relations Specialist, you will build and maintain relationships with healthcare providers, handle communications, educate providers about the health plan, and assist with inquiries. This role involves outreach to resolve issues and collaborate on provider interactions for a startup changing the healthcare landscape.
Responsible for administering a wide range of HR processes, focusing on employee benefits and leave management. Manage benefit-related changes, oversee disability programs, respond to escalated issues, and support the annual Open Enrollment process. Provide day-to-day HR support and lead process improvement initiatives.
The Junior Global Logistics Specialist will coordinate with logistics companies to ensure timely and economical outbound shipments. Responsibilities include reporting discrepancies, maintaining TMS vendor rates, researching lost shipments, and supporting daily logistics functions. Bilingual communication and excellent organizational skills are required.
The Metadata Curation Specialist II role focuses on improving and maintaining the integrity of GOAT Group's product catalog metadata. The specialist will curate data, engage with cross-functional teams, conduct QA, and suggest process optimizations. They will also train others on catalog tools and debug metadata issues.
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