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Top Customer Success Jobs in Washington DC,

1,039+ Job Results
10 Days Ago
Washington DC
Remote
112 Employees
Mid level
112 Employees
Mid level
Fintech • Mobile • Payments • Software
The Senior Customer Support Representative is responsible for managing high-priority customer requests, resolving technical questions, and ensuring compliance with service level agreements. They will develop expert knowledge of the company’s products and workflows while collaborating with technical teams to address customer escalations and support issues.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+17 More
10 Days Ago
Washington DC
Remote
60 Employees
Mid level
60 Employees
Mid level
Fintech • Financial Services
Client Operations Specialist at Vise, responsible for overseeing account setup, document management, and internal operations tasks. Requires 2-4 years of financial services operations experience with proficiency in various software tools.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+32 More
10 Days Ago
Washington DC
Remote
160 Employees
93K-145K Annually
Entry level
160 Employees
93K-145K Annually
Entry level
Payments • Software • Financial Services
The International Payments Specialist will manage cross-border financial transactions by ensuring compliance with regulations. Responsibilities include expanding the Payments Program to include various international payment methods, collaborating with SWIFT for integration, managing foreign banking relationships, and training team members on procedures. The role includes reconciling payments and preparing reports on payment activities.
Top Benefits:
401-K
401-K Matching
Dental Insurance
+11 More
10 Days Ago
Washington DC
Remote
36 Employees
Entry level
36 Employees
Entry level
Healthtech • Information Technology • Software
The Client Relationship Executive at Enlace Health manages client relationships throughout the lifecycle of accounts, focusing on maintaining satisfaction and delivering value through strategic initiatives. This role involves cultivating relationships with key decision-makers and leveraging data to enhance client experiences and drive account growth.
Top Benefits:
401-K
Company Outings
Dental Insurance
+7 More
10 Days Ago
Washington DC
Remote
56 Employees
70K-75K Annually
Entry level
56 Employees
70K-75K Annually
Entry level
Edtech
As a Customer Success Manager at 12twenty, you will support university partnerships by managing relationships, guiding career center operations, and enhancing partner engagement through webinars and content creation, ensuring optimal use of the platform and partner satisfaction.
10 Days Ago
Washington DC
Remote
233 Employees
Entry level
233 Employees
Entry level
Healthtech • Information Technology • Other • Social Impact • Software • Telehealth
The Bilingual Enrollment Specialist will call prospective members to educate them on Thyme Care’s services and encourage enrollment. The role requires making 80-100 outbound calls daily, understanding member goals, and fostering strong relationships. Responsibilities also include conducting enrollment surveys and participating in development sessions to meet quality and productivity goals.
Top Benefits:
401-K
Company Equity
Company Outings
+43 More
10 Days Ago
Washington DC
Remote
163 Employees
Mid level
163 Employees
Mid level
Software
The Implementation SOW & Proposals Specialist at UJET will develop and manage comprehensive SOW documents and pricing proposals, ensuring they meet company and client requirements. Responsibilities include coordinating with various teams, conducting risk assessments, facilitating reviews, maintaining standard documentation, and managing proposal requests efficiently.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+30 More
10 Days Ago
Washington DC
Remote
27 Employees
Junior
27 Employees
Junior
Artificial Intelligence • Automotive • Software
The Customer Success Specialist will manage customer accounts, drive strategies to enhance customer satisfaction, retention, and value through BizzyCar’s solutions. Responsibilities include onboarding, conducting account reviews, gathering feedback, and collaborating with sales and technical teams to improve processes and address customer needs.
10 Days Ago
Washington DC
Remote
71 Employees
175K-220K Annually
Expert/Leader
71 Employees
175K-220K Annually
Expert/Leader
News + Entertainment • Software • eSports
The Senior Director, Client Strategy & Delivery will lead the delivery of complex consumer-facing projects, manage multiple accounts, and build strong relationships with client stakeholders. Responsibilities include project oversight, team leadership, product strategy, and driving business development initiatives while focusing on client satisfaction and internal team empowerment.
10 Days Ago
Washington DC
Remote
255 Employees
Entry level
255 Employees
Entry level
HR Tech • Financial Services
As a Compliance Customer Relation Specialist, you'll support clients and drivers with DOT and FCRA regulations, conduct employment verifications, process compliance documents, and deliver outstanding customer service while maintaining knowledge of industry regulations and Foley products.
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