Top Customer Success Jobs in Washington DC,
The I.T. Specialist will ensure compliance with IT governance, support software configuration and program updates, assist in training on Database Management, troubleshoot hardware/software issues, and deliver presentations. The role requires collaboration with project managers and government stakeholders.
The Client Success Manager will oversee the delivery of AI software deployments for the US Navy, managing stakeholder interactions, defining use cases, providing technical oversight, and driving measurable business outcomes. This role requires a blend of technical aptitude, strategy, and project management skills to ensure customer success and value realization.
The ATO Documentation Specialist prepares and maintains documentation for systems authorization, manages the Authority To Operate (ATO) lifecycle, and ensures compliance with regulations like NIST and FedRAMP. The role requires collaboration with security stakeholders, technical writing skills, and participation in security meetings, all while supporting the organization's cybersecurity and compliance initiatives.
The Senior Training Specialist will coordinate with stakeholders to validate training requirements, assist in training design and delivery, facilitate training sessions, and evaluate training quality. They will also support the enhancement of operations planning and provide one-on-one end-user training to FAA employees.
The Document Specialist is responsible for document management activities including processing documents, quality assurance, reviewing and organizing incoming claims, managing data hygiene, and communicating status updates. The role also involves identifying bugs in production and performing data entry tasks.
The LVR Representative will manage LTL deliveries and collections for CHEP, ensuring DOT compliance and safety. Responsibilities include optimizing routes, building partnerships, documenting delivery data, and training new LVR Representatives. This role focuses on enhancing customer service and operational efficiency.
The Senior Customer Success Associate is responsible for managing customer relationships post-sale, defining success metrics, implementing strategies for account growth, building relationships with stakeholders, and analyzing data to enhance customer performance and satisfaction.
Seismic is inviting candidates to submit their resumes for potential job opportunities. The company emphasizes inclusivity, employee development, and offers various employee benefits. They seek to enhance the skills and productivity of sales teams through their enablement platform, which integrates with major business tools.
The Customer Support Manager will lead and grow a high-performing team of Customer Support Specialists for the SaaS platform, ensuring best-in-class customer experience and satisfaction while managing performance, coaching, and handling critical issues.
The Customer Experience Enablement Specialist coordinates customer reference requests, maintains the knowledge base, facilitates meetings, and assists in process improvements within the Client Operations team. This role requires organizational skills and effective collaboration with various stakeholders to enhance customer success operations.
Top Companies in Washington DC Hiring Customer Success Roles
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