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Top Customer Success Jobs in Washington DC,

1,042+ Job Results
24 Days Ago
Washington DC
69 Employees
Junior
69 Employees
Junior
Healthtech
The Front Desk Representative will greet and assist patients, schedule appointments, and maintain their records. The role involves effective communication with patients, resolving issues, and optimizing appointment scheduling to enhance patient satisfaction.
25 Days Ago
Washington DC
486 Employees
145K-193K Annually
Senior level
486 Employees
145K-193K Annually
Senior level
Software
The Contracts Director leads the Contracts Department and manages the entire contract lifecycle, ensuring compliance and accuracy in contract creation, renewals, and invoicing. Responsibilities include coordinating with program teams, negotiating agreements, maintaining contractual relationships, and ensuring adherence to applicable laws and regulations.
7 Minutes Ago
Washington DC
Remote
255 Employees
Junior
255 Employees
Junior
HR Tech • Financial Services
The Client Onboarding Specialist is responsible for guiding new clients through the onboarding process, focusing on client satisfaction and relationship management. Tasks include granting web portal access, delivering product demos, managing client expectations, and providing tech support, all while maintaining accurate client information and ensuring adherence to company policies.
An Hour Ago
Washington DC
Remote
63 Employees
Entry level
63 Employees
Entry level
Software
As a Customer Support Representative, you will provide customer service and support to ECP’s end users via phone, email, and a ticketing system. Responsibilities include troubleshooting issues, maintaining customer records in HubSpot, contributing to company initiatives, and participating in an on-call schedule. You will ensure customer satisfaction by following best practices and consistently meeting performance metrics.
An Hour Ago
Washington DC
Remote
63 Employees
Entry level
63 Employees
Entry level
Software
The Customer Success Specialist will create and implement programs to enhance customer engagement and satisfaction, maintain customer success tools, analyze feedback and trends, collaborate with various teams, develop training materials, and monitor program performance to drive continuous improvement in customer experience.
An Hour Ago
Washington DC
Remote
1,981 Employees
Entry level
1,981 Employees
Entry level
Software • Manufacturing
The Database Administration Specialist will manage data migration projects, ensure data accuracy, conduct data analysis, and collaborate with teams to improve data quality and migrate data from legacy systems to ERP software at Datacor.
3 Hours Ago
Washington DC
Remote
300 Employees
Senior level
300 Employees
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Manager at BetterCloud is responsible for overseeing the post-sale relationships of 15-25 customer accounts, ensuring they achieve their goals with the software. This role involves onboarding customers, providing ongoing engagement, gathering feedback, and advocating for customer needs, all while maintaining strong relationships and driving customer satisfaction.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
4 Hours Ago
Washington DC
Remote
80 Employees
Entry level
80 Employees
Entry level
Food • Software
The Customer Onboarding Specialist at MealSuite will facilitate the implementation process for new accounts, educate customers on the software, solve technical issues, and ensure smooth product adoption. Responsibilities include delivering project plans, communicating customer needs, training users, and transitioning accounts post-implementation, while maintaining strong customer relationships and collaborating with internal teams.
5 Hours Ago
Washington DC
Remote
223 Employees
Senior level
223 Employees
Senior level
Big Data • Cloud • Information Technology • Software • Analytics • Business Intelligence • Big Data Analytics
The Customer Success Engineer at Lakeside Software will provide technical solutions and support to enterprise customers, develop best practices for SysTrack implementation, and build strong customer relationships to enhance product adoption and satisfaction.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+46 More
6 Hours Ago
Washington DC
Remote
1,200 Employees
Senior level
1,200 Employees
Senior level
Artificial Intelligence • Big Data • Cloud • Software • Business Intelligence
The Premium Support Engineer will act as a technical advisor for key customers, managing support tickets, providing proactive guidance, and collaborating with internal teams to ensure customer success with Collibra products. The role focuses on resolving technical issues effectively while building strong relationships with customers.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+43 More
7 Hours Ago
Washington DC
Remote
683 Employees
Entry level
683 Employees
Entry level
AdTech • eCommerce
The Client Success Representative at INFUSE is responsible for building strong client relationships, ensuring the timely delivery of solutions, and communicating progress on initiatives. This role involves identifying growth opportunities, assisting with client requests, and performing various administrative and operational tasks in a dynamic environment.
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