Top Customer Success Jobs in Washington DC,
The Knowledge Management Specialist will support KM initiatives by collaborating with various departments to implement and maintain knowledge management processes and technologies. Responsibilities include organizing legal resources, tracking submissions, updating content, and providing training on KM tools, while ensuring compliance and analyzing usage data to enhance KM systems.
The Account Associate at DCI Group will draft content for clients, monitor media clips, manage social media sites, organize client events, and handle multiple priorities in a fast-paced environment. Strong writing and communication skills are essential, along with an interest in public policy.
The Customer Success Strategy and Operations Manager will develop customer lifecycle processes, oversee renewal reporting, drive data-driven decision-making through dashboards, and collaborate with teams to enhance operational efficiency while leading customer success initiatives.
The Customer Success Engineer will act as a trusted advisor for customers post-sale, guiding them through onboarding and deployment. Responsibilities include engaging with sales teams, developing customer strategies, and creating training materials to ensure customers maximize value from Cribl solutions.
The Contract Acquisition Specialist will support FEMA's ONCP by drafting acquisition documents, managing databases, conducting market research, and facilitating contract close-out processes. Responsibilities include collaborating with program offices, preparing technical evaluations, and developing reporting templates for acquisitions and procurement products.
The DEI Implementation Specialist will develop and implement DEI strategies for clients, engaging with senior executives and overseeing the communication of progress. Responsibilities include conducting assessments, collaborating with departments to integrate DEI, facilitating training sessions, and maintaining external relationships to promote best practices in diversity and inclusion.
The Contract Specialist will assist with acquisition planning and developing milestones for contract execution. Responsibilities include drafting statements of work, conducting evaluations, making award decisions, advising on negotiations, and tracking project expenditures. This role requires collaboration with the Contracting Officer's Representative and execution of contract modifications.
The Reference and Research Specialist assists with inquiries regarding Special Collections materials and manages access to digital and archival assets. Responsibilities include supporting research requests, promoting borrowing services, developing user resources, and analyzing audience demographics. This role collaborates closely with the Reference and Research team to enhance user experience and engagement with the collections.
As a Foreign Disclosure Representative, you will explain and apply national disclosure policies, process intelligence source reviews, maintain records of disclosures, and advise on foreign disclosure policies according to U.S. guidelines. You should possess strong analytical skills and experience in IC and DoD policies. You'll also handle FOIA requests and produce various reports and assessments using Microsoft Office.
The Congressional Affairs Specialist develops and executes the Congressional engagement strategy for the Medical Research and Development Command, advising leadership on matters related to Congressional Affairs, and producing strategic communications and briefing materials. Responsibilities include planning engagements, coordinating events, and disseminating information to enhance understanding of the command's mission and resources.
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