Top Tech Jobs & Startup Jobs in Washington DC,

Lead and coordinate a bilingual (Spanish/English) call center team, manage complex escalations, oversee daily operations and staffing, monitor KPIs (AHT, QA, adherence), deliver coaching and development, support hiring and training, and drive process improvements to ensure high-quality customer outcomes.

Design, develop, evaluate, and modify end-to-end systems across the lifecycle. Ensure requirements meet client and government standards, manage requirements/verification, coordinate cross-functional teams, and document system engineering work. May require shift work and flexible schedules.

Build scalable analytics solutions for the Public Sector business, including dashboards, data models, tables, metric definitions, and ad hoc analyses. Own data quality, partner with Operations and Finance on efficiency and cost analysis, and translate complex findings into actionable insights. Drive cross-functional projects from ambiguity to completion while supporting planning, pricing, and business decision-making.

Manage federal government contracts from pre-award activities through closeout, maintaining registrations, reporting, disclosures, contract files, compliance workflows, and performance monitoring. Support negotiations and administration of customer, subcontractor, and vendor agreements. Develop policies addressing FAR, DFARS, export control, OFAC, and subcontract requirements while collaborating across legal, finance, revenue, and capture teams. Build AI-enabled processes, respond to contract inquiries, and identify performance risks.

Provides production support for CRM, workflow, and AI-enabled business platforms. Responsibilities include issue triage, troubleshooting, root-cause analysis, user onboarding, access and configuration administration, release readiness, user acceptance testing, documentation, training, and coordination across business and technology teams. The role also identifies recurring issues and process improvements that enhance platform stability, adoption, and user experience.

Lead, coach, and develop a team of Dealer Success Managers to improve performance, training, and compliance. Partner with regional sales teams to deliver exceptional dealer service, drive continuous improvement, and manage team performance and career development. Role requires mentoring, change leadership, and up to 50% travel.

Leads architecture and hands-on engineering across a futures commission merchant platform, including market data, order routing, settlement, reporting, risk, and liquidation. Drives replatforming away from legacy vendors, improves reliability and technical quality, partners with product, risk, operations, finance, and compliance, and mentors engineers. Requires extensive backend distributed-systems experience, direct FCM or derivatives expertise, regulated-finance experience, and proficiency in Go, Java, or similar technologies.

Build and operate low-latency, event-sourced trading infrastructure for Coinbase’s institutional exchange, including matching engines, order management, risk, market data, and funding systems. Own reliability, correctness, incident response, and failover for high-throughput 24/7 production systems. Drive technical designs, collaborate cross-functionally on milestones, and write highly tested performance-critical backend code in Java, C++, or Go.

Design and build reliable backend services and integrations for Coinbase’s Unified Merge Gate. Lead automated code review, policy evaluation, CI evidence, authorization, merge controls, repository migrations, safe rollouts, observability, and operational ownership. Partner with Security, Compliance, Infrastructure, and engineering teams to improve software review and deployment workflows while measuring merge quality, review volume, time-to-merge, and escaped defects.

Provides enterprise technology support through phone, ticketing, and potentially chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents and escalations; documents resolutions in ServiceNow or similar ITSM tools; analyzes trends and operations data; supports knowledge management, training, process improvement, and automation; and coaches junior analysts while maintaining customer service, security, and confidentiality standards.

Build and maintain AWS cloud infrastructure and GitHub Actions CI/CD pipelines for a healthcare imaging platform. Troubleshoot deployments, automate repetitive tasks with Bash and Python, manage access controls and audit logging, monitor systems, respond to incidents, and document infrastructure procedures. Collaborate with developers on Git workflows and repository practices while supporting reliable, HIPAA-conscious operations.

Leads strategic business development and enterprise software sales for electric utility and AEC customers. Develops account strategies, identifies and closes opportunities, builds executive relationships, manages complex negotiations, forms strategic partnerships, and collaborates with marketing, product, and customer success teams. The role focuses on substation design, utility planning, AI-enabled engineering workflows, digital twins, and infrastructure modernization, with 30–50% travel across North America.