Top Tech Jobs & Startup Jobs in Washington DC,

Lead and scale a global Customer Support organisation from Singapore: define strategy, 24/7 operating model, SLAs, analytics (CSAT/NPS), QA, tech stack, deflection/self-service, cross-functional incident leadership, and vendor/BPO management to improve customer health, retention and cost-to-serve.

The Business Development Specialist will lead strategies for growth with Middle Eastern defense and government clients, focusing on relationship management, market analysis, and capturing new business opportunities.

Perform part-time quality audits and evaluations of task outputs, define and refine quality benchmarks and scoring rubrics, analyze audit results to produce actionable insights and reports, and recommend process improvements to raise output quality.

The Senior Software Engineer will design and build scalable AI/ML backend systems, develop data pipelines, and collaborate with cross-functional teams to implement ML-driven features while ensuring system performance and documentation.

Owner of end-to-end email programs driving pipeline: design and optimize multi-touch nurtures, execute batch campaigns, manage paid email/newsletter placements, support paid ads and ABM retargeting, ensure compliance, build dashboards, and report performance to leadership while coordinating cross-functionally with content, demand gen, sales, and field marketing.

As a Senior GenAI Solutions Architect, you will lead the design and implementation of generative AI applications on AWS, collaborating with clients to understand their needs and guiding project execution with a team of engineers.

The Business Analyst will support clients in the retail energy sector by analyzing requirements, creating BRDs, conducting process mapping, and improving business processes and reporting. Strong client interaction and documentation skills are essential.

As an Account Executive, grow existing accounts and acquire new business. Focus on value selling, strategic account development, and customer relationships to ensure sales effectiveness and execution of plans.

The Facilities Manager oversees building operations, ensures critical system uptime, manages maintenance programs, and leads a team of engineers while coordinating with management on budgets and projects.

Build, operate, and secure cloud-native and edge infrastructure including Kubernetes, artifact pipelines, application streaming, and air-gapped appliances. Partner with product, GRC, and mission owners to design, deploy, and harden systems, remediate vulnerabilities, support audits (IL5/IL6/JWICS), and ensure trusted artifact delivery across environments.