Top Tech Jobs & Startup Jobs in Washington DC,

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

Design and develop eLearning, instructor-led, and blended learning using adult-learning models (ADDIE/SAM). Build modules in Articulate Storyline/Rise, collaborate with SMEs, create assessments, apply UDL/WCAG 2.1 accessibility, use AI for content curation, and manage project scope and review cycles to meet organizational learning goals.

Lead and coordinate client-facing technical implementations for web, webapp, and mobile projects. Manage cross-functional teams, schedules, finances, documentation, QA/UAT, and project management tools to ensure scope, sprints, and deployments stay on track while keeping clients informed.

Build pixel-accurate, accessible, responsive interfaces from Figma using handcrafted CSS/SCSS and modern layout primitives. Implement interactive UI in Vanilla JavaScript and React/Next, integrate front-end with CMSs (Contentful, Drupal, WordPress), use modern build tooling, participate in code reviews, and leverage AI tools to speed debugging and scaffolding.

Provide empathetic, high-volume phone and ticket support for trucker customers during evening/overnight ET shifts. Troubleshoot issues in real time using Zendesk, Slack, and internal systems, maintain organization under pressure, and drive excellent customer outcomes.

Lead architecture and delivery of enterprise DDI solutions (Infoblox-focused) including migrations, upgrades, re-architecture, and lifecycle engineering. Produce design artifacts, testing and cutover plans, and guide long-term DDI strategy. Support pre-sales with demos, discovery, POCs, solution design, and RFP/RFI responses while partnering with Account Executives to capture new business.

Lead enterprise liquidity management and corporate cash forecasting. Improve and integrate forecasting models and data sources, aggregate internal and vendor cash data, perform back-testing, and partner with Finance, Treasury, FP&A, Controllers, and business lines to optimize cash and reporting.

The Backend Engineer will develop infrastructure for product integration, create documentation for team training, and influence technology decisions.

Lead a small analytics team (staff data scientist + two analysts) to deliver curriculum, product, and program insights. Split time between people management (60-70%) and hands-on analysis (30-40%), advance experimentation and measurement, build AI/LLM-driven agentic workflows, manage sprints and cross-functional stakeholder relationships, and drive analytics that inform curriculum, product, and intervention strategies.

Senior strategic lead owning full account relationships for marquee clients. Drive organic growth, financial performance, vendor contracting, team development, and delivery excellence across multi-channel media programs while aligning cross-functional teams and leading client-facing strategy and QBRs.