Top Tech Jobs & Startup Jobs in Washington DC,

Lead a global customer support organization to drive issue resolution, platform adoption, and customer health. Implement AI-assisted workflows, self-service knowledge, and intelligent routing. Partner with Product, Engineering, CS, and Professional Services to drive systemic fixes, measure outcome-focused metrics, and connect support signals to expansion and retention. Hire, coach, and scale teams across time zones while managing budget and knowledge strategy.

Lead HR business-partnering for a globally distributed product team: ensure staffing, onboarding, performance management, engagement, retention, HR process implementation, payroll budget oversight, C&B and analytics, and satisfaction measurement for managers and employees.

The role focuses on providing analytics services to game studios, including A/B testing, revenue analysis, and data contextualization for decision-making.

The Developer Evangelist will engage with game developer communities, create content, represent Xsolla at events, and gather feedback to improve product offerings.

The Developer Evangelist - Integrations empowers game developers by providing technical guidance on integrating Xsolla's products. This role includes leading workshops, developing resources, and supporting partners during integration challenges.

Own end-to-end release cadences for open-source and managed cloud products. Coordinate engineering, product, QA, DevOps, docs, and customer success. Define quality gates, build release automation and runbooks, mitigate release risks, serve as release contact, and run retrospectives to drive continuous improvement.

Lead go-to-market strategy and execution for Life360 Ads, translating ad product capabilities into verticalized, outcomes-oriented solutions. Influence product roadmap, build sales enablement (training, narratives, collateral), coordinate cross-functional launches, and drive adoption to generate measurable advertiser outcomes and larger deals.

Lead company-wide adoption of AI by embedding with teams, mapping workflows, and designing and shipping reusable Claude skills, agents, and automations. Build champion network, codify patterns and playbooks, ensure governance and compliance, and measure adoption and time-saved to scale impactful workflows.

Execute manual and automated tests, document defects, write automation scripts and API tests, integrate tests into CI/CD, manage test plans and QA environments, ensure HIPAA test coverage, and collaborate with developers and product teams to maintain product quality.

Lead Cloud Platform to build scalable, secure, and cost-efficient AWS infrastructure (EKS-focused), align stakeholders, automate shard buildout, reduce incidents via hardened ingress and Terraform guardrails, manage distributed senior teams and AWS spend, and deliver a cloud roadmap tied to AI and enterprise goals.

Lead growth and lifecycle marketing by translating complex AI product capabilities into compelling copy and multi-touch programs. Build AI-powered marketing systems, run high-velocity experiments across funnel channels, own lifecycle and in-app messaging, and partner with product and growth teams to drive onboarding, retention, expansion, and feature launches.

Lead and develop a Technical Account Management team for mid-market and enterprise AMER accounts to drive onboarding, adoption, retention, and expansion. Build operating rhythms, use health and adoption data to prioritize interventions, run renewal and executive reviews, partner cross-functionally, and operationalize AI-driven workflows and playbooks to scale coverage and improve outcomes.

The Lead Value Engineer at SingleStore engages with clients to understand their needs, presents technical solutions, and validates business outcomes, leveraging extensive experience in database technologies and value-based selling.

The macOS Software Engineer will develop innovative features for macOS, requiring strong skills in Swift and Objective-C, along with a focus on high-quality software delivery.