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Own the full pre-sales technical cycle for enterprise SLED accounts, including discovery, demonstrations, architecture, proof of concept, and implementation support. Partner with sales, customer success, onboarding, and product teams to drive public-sector growth, influence product direction, support RFPs and RFIs, and build scalable technical assets and playbooks. Represent the company at government and education events while advising customers on IT operations, endpoint management, ITSM, procurement, and compliance.

Leads strategic finance for Commerce go-to-market, partnering with revenue leaders on annual planning, forecasting, performance management, investment analysis, resource allocation, and commercial strategy. Builds driver-based financial models connecting sales and operational metrics to financial outcomes, evaluates investments across commercial functions, prepares executive materials, and manages finance team members.

Manage approximately 30–35 manufacturing accounts and drive profitable sales growth across an assigned market. Responsibilities include understanding customer needs, developing account penetration strategies, conducting business reviews, supporting managed inventory initiatives, forecasting opportunities, managing pipelines, and resolving customer objections. The role requires regular customer travel, typically at least monthly, and daily use of Salesforce CRM.

Leads a regional engineering organization of managers and individual contributors delivering complex products, systems, software, and solutions. Oversees project portfolios, staffing, schedules, budgets, risks, suppliers, and outsourced partners. Communicates status and strategic recommendations to executives and cross-functional stakeholders, drives process improvements and cost reductions, and manages hiring, performance, coaching, and career development for direct reports.

Manage and grow relationships with Independent Sales Organization partners to increase loan volume and market penetration. Support deal structuring, applications, pipeline management, partner onboarding, training, and performance reporting. Serve as the primary ISO contact, communicate market insights, and collaborate with Credit, Operations, and Product teams. The role also involves visiting ISO offices and attending industry events.

Own post-sale customer and value strategy for enterprise accounts. Build executive relationships, understand workforce and skills priorities, establish success metrics, lead strategic business reviews, demonstrate solution value, mitigate customer risks, support renewals and expansion, and coordinate internal resources. The role partners with Account Executives to develop account plans and identify growth opportunities while translating customer challenges into learning and talent strategies.

Build and maintain engineering-led business systems supporting CRM, revenue operations, sales, and growth. Develop integrations, internal tooling, automations, and AI-powered production workflows across the modern go-to-market stack. Write and deploy code through Git and CI/CD, collaborate with non-engineering stakeholders, evaluate no-code and low-code solutions, and establish maintainable release practices for a growing Business Systems team.

Manage strategic relationships with enterprise customers, driving product adoption, retention, expansion, and customer value. Conduct Quarterly Business Reviews, assess account risk, support configurations, maintain executive alignment, coordinate cross-functional teams, respond to inquiries, and communicate product developments. The role also manages customer data in Gainsight and Salesforce, identifies cross-sell and upsell opportunities, and provides feedback to Product Management.

Own the product direction and multi-quarter roadmap for Datadog’s metering and cost attribution platform. Define tagging, usage aggregation, rating, billing outputs, cost allocation, data quality standards, and agentic usage capabilities. Partner across engineering, product, Finance, Sales, Support, and Cloud Cost Management to establish platform standards, support pricing and packaging, and enable accurate, timely, auditable usage data at enterprise scale.

Develop accurate simulation abstractions for tendon-driven robotic hands and validate them against physical hardware through system identification, actuator characterization, calibration, and testing. Own the sim-to-real pipeline for transferring reinforcement learning policies to hardware, including dynamics modeling, domain randomization, friction and backlash characterization, and control tuning. Lead technical execution autonomously and collaborate with reinforcement learning and controls teams to resolve simulation-to-reality discrepancies.