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Top IT Support & Helpdesk Jobs in Tampa Bay, FL
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
AddigyAtlassian CloudCloud Phone SystemConfluenceConnectwise ControlEndpoint ManagementEntraidGoogle WorkspaceIntuneJIRAJira Service DeskLanmacOSOffice 365OktaRmmSentineloneSlackVoipVpnWanWindowsZoom
Artificial Intelligence • Blockchain • Professional Services • Security • Consulting • Cybersecurity • Defense
Trail of Bits seeks an IT Operations Engineer to manage IT infrastructure, enhance security compliance, and improve the technology experience for a remote cybersecurity team. Responsibilities include endpoint management, identity & access management, cloud infrastructure oversight, automation of tasks, and maintaining comprehensive documentation.
Top Skills:
1PasswordBashCrowdstrike FalconGitGoogle WorkspaceJamf ProLinuxmacOSMicrosoft EntraPythonVantaWindows
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
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Artificial Intelligence • Hardware • Healthtech • Software
Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.
Top Skills:
BashCommand-Line InterfacesFirewallsiOSLinuxmacOSNetwork Monitoring ToolsPythonRoutersSwitches
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.
Top Skills:
AnsibleAutopkgAWSAzureDockerEndpoint Management SystemsFleetdmGCPGoGoogle WorkspaceIntuneJAMFKubernetesMunkiPythonSaltstackTerraform
Financial Services
Manage IT functions across software development, infrastructure, operations, and user support. Ensure system performance, oversee automation processes, and support ServiceNow operations.
Top Skills:
AnsibleCisco UcsServicenowTerraform
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Financial Services
The Application Support Engineer provides technical support for critical applications, monitors system performance, resolves issues, assists with disaster recovery, and collaborates with engineering teams.
Top Skills:
GrafanaServicenowSplunk
Financial Services
The Production Support Engineer will deliver 24x7 support for critical applications, focusing on incident prevention, monitoring, compliance, and operational support while collaborating with teams to ensure stability and performance.
Top Skills:
Ai ToolsAppianBlue PrismLinuxNiaSplunkUnix
Information Technology • Software
Provide Tier II technical support for transport technologies, manage outages, assist in technical training, and perform incident analyses.
Top Skills:
Alcatel DcsBti WdmChannel BankCiena SonetCoriant TellabsDacsDigital Cross-ConnectDlcDwdmFujitsu FlashwaveMultiplexerMuxNetwork TimingRoadmSonetSymmetricom TimingTellabs Dcs
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