Top Fintech Operations & Support Jobs in Tampa Bay, FL

Support day-to-day administration of 401(k) plans by reconciling account and transaction data, tracing transactions through the recordkeeping lifecycle, serving as a subject-matter resource, triaging assignments, and driving process improvements across multiple operational platforms to ensure accurate, timely plan transactions.

The Claims Associate manages individual life claims by reviewing and processing them, ensuring proper communication with customers and adherence to service standards.

Lead and run multi-country business operations: build operational infrastructure, set up offices and entities, implement payroll, manage vendors, support recruiting operations, plan events, track initiatives, and improve processes to ensure scalable execution.

The Director of Revenue Operations will lead B2C operations, driving revenue growth while managing a team and optimizing Salesforce workflows.

Provide executive support (inbox triage, calendar management, meeting prep, travel logistics) while coordinating CMS publishing, content workflows, design liaison, project trackers, and client communications. Maintain content calendars, perform light editing/proofreading, compile analytics snapshots, and ensure timely delivery across editorial and client campaigns.

The Program Manager ensures compliance with regulations regarding third-party systems, manages BSA and OFAC technologies, and supports the build of an effective compliance program to mitigate risks related to money laundering and terrorist financing.

The Premium Audit Senior Manager oversees premium audit operations, ensuring compliance, quality assurance, and customer experience while leading a team and managing external vendors.

The Senior Manager of User Operations oversees user activation processes, collaborates with various teams, resolves issues, and drives efficiency in user operations.

As a Claims Manager, you will manage claims investigations, collaborate with teams, analyze claims data, and ensure efficient resolution while maintaining relationships with stakeholders.

Provide empathetic, real-time technical support via calls, chat, and email; troubleshoot platform issues, maintain help resources, escalate bugs and enhancement requests to Product, and partner with Customer Success to maximize user outcomes.