The Role
The Program Manager ensures compliance with regulations regarding third-party systems, manages BSA and OFAC technologies, and supports the build of an effective compliance program to mitigate risks related to money laundering and terrorist financing.
Summary Generated by Built In
Job Summary & Responsibilities
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.Preferred Qualifications
Minimum Experience: minimum 5 years of experience in BSA/AML compliance or financial services;
Required Knowledge, Skills & Abilities: strong knowledge of BSA/AML regulations and best practices; experience managing compliance programs and leading teams; excellent analytical, organizational, and problem-solving skills; strong communication and interpersonal abilities; proficiency with compliance management systems and Microsoft Office Suite; ability to manage multiple priorities in a fast-paced environment. Primarily office-based with regular interaction with compliance, risk, and operations teams; may require occasional travel for training, audits, or regulatory meetings; fast-paced environment with shifting priorities; adherence to firm standards, ethical practices, and regulatory requirements.
Job Summary:
The BSA Program Manager is responsible for overseeing the organization's Bank Secrecy Act (BSA) compliance program, ensuring adherence to all applicable laws, regulations, and internal policies. This role leads the development, implementation, and ongoing management of BSA/Anti-Money Laundering (AML) initiatives, coordinates cross-functional teams, and supports a culture of compliance and risk mitigation.
Job Duties and Responsibilities:
The BSA Program Manager is responsible for overseeing the organization's Bank Secrecy Act (BSA) compliance program, ensuring adherence to all applicable laws, regulations, and internal policies. This role leads the development, implementation, and ongoing management of BSA/Anti-Money Laundering (AML) initiatives, coordinates cross-functional teams, and supports a culture of compliance and risk mitigation.
Job Duties and Responsibilities:
- Develop, implement, and maintain the BSA/AML compliance program; monitor regulatory changes and ensure timely updates to policies and procedures; oversee BSA/AML risk assessments and internal controls; coordinate and lead BSA/AML training for staff; manage investigations of suspicious activity and ensure timely filing of required reports (e.g., SARs, CTRs); collaborate with internal departments and external partners to support compliance objectives; prepare for and support regulatory examinations and audits; analyze program effectiveness and recommend improvements; maintain accurate records and documentation; report program status and key metrics to senior management.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education: Bachelor's degree in Business Administration, Finance, or related field;
Minimum Experience: minimum 5 years of experience in BSA/AML compliance or financial services;
Required Knowledge, Skills & Abilities: strong knowledge of BSA/AML regulations and best practices; experience managing compliance programs and leading teams; excellent analytical, organizational, and problem-solving skills; strong communication and interpersonal abilities; proficiency with compliance management systems and Microsoft Office Suite; ability to manage multiple priorities in a fast-paced environment. Primarily office-based with regular interaction with compliance, risk, and operations teams; may require occasional travel for training, audits, or regulatory meetings; fast-paced environment with shifting priorities; adherence to firm standards, ethical practices, and regulatory requirements.
Skills Required
- Bachelor's degree in Business Admin or related discipline
- Five years of experience
- Proficient in Word, Excel, and automated monitoring systems
- Proficient in BSA/AML/OFAC system troubleshooting, design/requirements development, and testing
- Expertise in data mapping/validation/analysis
- Exceptional analytical, problem-solving, and conceptual skills with high attention to detail and accuracy
Synovus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synovus and has not been reviewed or approved by Synovus.
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Parental & Family Support — Fully paid 12‑week parental and adoption leave is highlighted for eligible mothers and fathers, indicating strong support for family needs. This policy is repeatedly positioned as a standout element of the package.
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Leave & Time Off Breadth — PTO is available from the first day of service and scales with tenure, pointing to accessible and growing time‑off availability. Company materials indicate companywide PTO policies rather than ad‑hoc discretion.
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Equity Value & Accessibility — An employee stock purchase plan includes a 15% company match on contributions (up to a 7% cap by service), providing accessible equity participation beyond base pay. This feature is presented as a notable value‑add in the package.
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The Company
What We Do
Synovus is a full-service, top-performing mid-cap bank with over $57 billion in assets and $7.3 billion in capital and has been named one of Newsweek’s Most Trustworthy Companies. Our purpose is to enable people to reach their full potential, and we pursue that aspiration in all the communities we serve across the Southeast and beyond. Whether you’re a prospect, client, or team member, we know you have goals you want to reach. We’ll help you get there
