Top Fintech Operations & Support Jobs in Tampa Bay, FL

The Fraud Risk & Operations Analyst supports fraud risk and chargeback operations, manages disputes, analyzes fraud trends, and provides client support in a fast-paced fintech environment.

Supervise Loss Mitigation SPOC team managing inbound/outbound borrower calls for government and conventional loans; ensure compliance with investor and regulatory guidelines, monitor KPIs and call quality, coach and train staff, handle escalations, analyze call center metrics, and coordinate with servicing departments.

The Loss Mitigation Supervisor oversees the Loss Mitigation department, ensuring compliance, productivity, and efficiency while managing staff and processes.

The Project Associate collaborates across departments on projects, monitors progress, manages stakeholders, creates documentation, and utilizes AI tools for efficiency.

The Deposit Operations Analyst II manages bank wire transfers and operations, ensuring compliance, analyzing data, and supporting daily tasks in a fast-paced environment.

Lead all non-customer-facing risk operations including fraud prevention, dispute resolution, and back-office processing. Own people, workflows, vendor stack, automation strategy, SLAs, QA, and regulatory defensibility across 30+ workloads. Partner with Compliance, Legal, Product, and Engineering to scale operations, deploy AI-enabled tooling, and maintain measurable metrics like chargeback win rate and dispute cycle time.

This role involves strategic and operational support, executive communications, cross-functional collaboration, performance reporting, and process improvement within the Checking and Deposits organization.

The GTM Business Director will lead cross-functional initiatives for revenue growth, drive AI strategy, and manage executive communications, ensuring effective operational processes at Sovos.

The Global Payroll Manager oversees payroll operations across multiple countries, ensuring compliance with regulations, managing teams, and enhancing processes for efficiency.

Manage merchant onboarding, billing, and operations tickets; troubleshoot technical and billing issues; collaborate with Product/Engineering/QA to resolve bugs; document processes and drive process improvements to streamline operations.

Lead IT support operations, ensuring high-quality technical support, vendor management, and IT processes for a remote workforce while improving contributor experience.