Resupply Specialist

CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.

Job Details:

Requirements

• Excellent Customer service skills including proficient phone communication, ability to multitask and prioritize, computer skills, knowledge of intake team 1, insurance guidelines, knowledge of scheduling/coordination and front desk duties. (RT Department)

• Job Tasks:

• Attend to high volume phones calls

• Process supply orders via Brightree and Snap

• Process equipment check (oxygen, DME and PAP units), oxygen tanks, POC, swap out and oxygen maintenance orders

• Verify and interpret insurance benefits. Discuss/relay financial responsibilities with patients

• Request and log authorization both in Brightree and Snap

• Work and process all tasks assigned in folder I.e., referrals, emails, calls backs, voicemails and SNAP tool

• Request/pull additional documentation from referral EMR

• Maintain close communication with other departments

• Initiate medical records process when needed

• Assist and cover front desk

• Assist and cover scheduling

• Perform other duties assigned by supervisor/manager

CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.