Top Operations & Support Jobs in Tampa Bay, FL

Provide desktop and remote-first support, triage tickets, administer Microsoft 365, Intune, HubSpot and Five9, manage device lifecycle and patching, onboard/offboard users, troubleshoot connectivity and contact center issues, and create documentation to improve IT operations.

Investigate, evaluate, negotiate and settle low-to-moderate exposure insurance claims by reviewing policies and documentation, determining coverage and liability, setting reserves, coordinating investigations, preparing reports, identifying subrogation or fraud, and communicating coverage positions to achieve timely, cost-effective claim resolution.

The role involves performing quality checks on automotive units, documenting processes, utilizing software for visual records, and ensuring safety compliance.

Manage real-time workforce planning and scheduling for inbound/outbound contact center activity. Monitor adherence, adjust published schedules, coordinate contingency plans, deliver reports, and analyze workforce metrics to optimize staffing and service levels.

Support daily site operations and the general manager to drive membership sales, ensure excellent customer service, maintain equipment and facilities, manage inventory and team productivity, perform administrative tasks, and train/recruit staff.

Support and optimize SAP S/4 Procure-to-Pay and Accounts Payable processes, including OpenText VIM/OCR. Provide lifecycle implementation and production support, troubleshoot integrations and authorization issues, develop/tests changes, assist month-end accruals and audits, and drive process improvements and documentation. Act as liaison between business and technical teams and provide on-call/after-hours support as needed.

Lead office operations, people and project management, client relationships, and business development for civil/environmental engineering teams. Ensure staffing, budgets, schedules, quality control, compliance, and support proposal development to drive project and office performance.

Provide empathetic, personalized patient support via phone, email, chat and messaging; help customers navigate medication orders, resolve issues, track trends, maintain product knowledge, and meet performance targets in an in-person Clearwater, FL role.

Provide administrative and office support to firm leadership: schedule and coordinate meetings, prepare agendas and minutes, set up conferences and events, draft letters/contracts, assist with proposals and client requests, perform internet research, serve as back-up receptionist, liaise with vendors, and support special projects in a fast-paced professional services environment.

Manage government contract lifecycle and compliance: onboard awarded contracts, maintain records in Unanet and SharePoint, track funding and milestones, administer subcontracts and CPARS, support personnel security and ISO compliance, maintain SOPs, coordinate COIs, and improve processes across Client Success and People teams.