Top Healthtech Jobs in Tampa Bay, FL

Lead enterprise customer success for national home care networks and health systems. Own pilots through expansion, run executive cadence, diagnose workflows, coordinate technical triage with engineering, build onboarding/playbooks, influence roadmap, and travel for go-lives and QBRs (~30%).

Build and operate Leap’s post-sale client delivery engine. Responsibilities include designing scalable delivery processes, forecasting activation, savings, and revenue, automating client reporting with AI, defining analytics requirements, measuring lifecycle campaigns, supporting drug sourcing strategy, and identifying opportunities for client engagement and account expansion. The role partners closely with Sales, Operations, Analytics, Marketing, Pharmacy, and Growth Strategy teams.

Leads software implementation projects for long-term and post-acute care customers. Documents requirements, analyzes workflows, configures EHR solutions, validates data quality, troubleshoots issues, and manages stakeholder communication. Delivers customer training, train-the-trainer programs, readiness assessments, and change-management support. Monitors adoption metrics, recommends configuration improvements, and serves as a trusted advisor. The role is remote with 30% travel to customer locations in Toronto or Salt Lake City.

Provides full-cycle recruiting support for a biotechnology company, partnering with hiring leaders to develop recruiting strategies, source and assess candidates, manage interviews, negotiate offers, and support onboarding. Advises senior stakeholders with market insights and hiring recommendations, attracts passive talent, maintains ATS data, improves recruiting processes, and ensures a strong candidate experience across multiple concurrent searches.

Manages global and domestic tax compliance and reporting, including VAT/GST, ASC 740 tax provisions, transfer pricing, income tax, sales and use tax, audits, tax credits, SEC disclosures, and SOX controls. Partners with internal finance teams and external advisors across multiple jurisdictions, supports international expansion, improves tax processes, and coordinates tax authority inquiries and documentation.

Manages pharmaceutical revenue accounting and gross-to-net close activities, including reserves, reconciliations, journal entries, forecasting, reporting, audits, and SOX controls. Partners with Commercial, Market Access, FP&A, Analytics, Supply Chain, and external government pricing consultants to support launch readiness. Improves GTN forecasting, automation, AI-enabled accounting tools, documentation, and month-end close processes.

Lead sales and partnership efforts with employee benefits consultants, brokers, advisors, and employers. Build and maintain partner relationships, demonstrate Milu's value proposition, drive business development, meet sales targets, and ensure excellent customer support in a remote environment.

Leads statewide enterprise customer success programming across Louisiana, managing executive and government stakeholders, provider implementations, platform adoption, renewals, expansion, and measurable outcomes. Oversees software, hardware, and services deployments from planning through optimization, partners with Product and Engineering, and delivers executive reporting. Manages, hires, coaches, and develops a team of 1–3 customer success managers while improving scalable operating processes for healthcare programs.

Designs, implements, and maintains cloud and on‑prem network infrastructure with IaC (Terraform/CloudFormation/Ansible), supports AWS environments, builds CI/CD pipelines, authors technical documentation, troubleshoots escalations, and collaborates with Cloud Architects and product teams in a remote Agile environment.

Manage a complex customer portfolio, maintaining customer health, NPS, engagement, adoption, and growth KPIs. Build executive-level relationships, develop action plans, promote product best practices, identify risks, manage escalations, and support expansion opportunities. Collaborate cross-functionally with Account Management, Product, Professional Services, and Support. Mentor junior Customer Success Leads, serve as a subject matter expert, and contribute to team initiatives and task forces.

Leads national payer sales strategy for a virtual care and digital health platform. Responsibilities include building executive relationships with health plans, developing pipeline, managing complex enterprise sales cycles, negotiating strategic deals, presenting tailored value propositions, forecasting in CRM tools, using AI-enabled sales technology, and sharing market insights with product and internal teams. Requires deep payer expertise, strong quota performance, and experience selling virtual care or telehealth solutions.

Provide technical support to customers and internal users through phone and email. Diagnose and resolve SaaS application, system, network, database, and data-related issues; analyze application data; assist with IT questionnaires and assessments; collaborate with hospital IT and pharmacy teams; maintain customer satisfaction; and participate in occasional overnight on-call coverage.