Top Tech Jobs & Startup Jobs in Tampa Bay, FL

Own enterprise customer accounts end-to-end: onboard and integrate customers, drive product adoption and retention, troubleshoot integrations (APIs, Python), collaborate with engineering/product, and create technical enablement assets.

The Client Success Manager drives client adoption, builds partnerships, monitors key health indicators, and translates business challenges into actionable learning strategies.

Serve as primary technical product owner translating strategy into prioritized technical roadmaps and user stories, manage backlog, support cloud modernization, APIs and microservices, coordinate multiple Scrum teams, validate delivery, and communicate progress and risks to stakeholders.

Lead design, build, and operate scalable backend services for Maps, Location, and Directory search. Collaborate with cross-functional teams, own product components, apply CI/CD and SDLC best practices, optimize data and query performance, and iterate rapidly based on user feedback and data.

Lead and improve inbound sales conversion through daily coaching, call reviews, role-plays, AI-driven insights, CRM-driven prioritization, accountability, and cross-functional improvements to ramp new hires and reduce sales-related errors.

Lead PIM/PXM strategy and architecture to enable product activation and digital shelf performance. Define governance, data models, workflows, and syndication; run workshops, mentor delivery teams, and translate business needs into implementation plans.

Lead consolidation of customer email and SMS into a centralized CRM (Braze), design and optimize multi-channel customer journeys, manage deliverability and sender reputation, build segmentation and experimentation frameworks, partner cross-functionally to implement integrations and measure campaign performance.

Build and maintain enterprise AI governance components (LLM gateway, Agent Firewall) across full stack (Go backend, React frontend). Ship features, harden security, integrate LLM provider APIs, collaborate with product, partners, and enterprise customers, and contribute to open-source tooling.

Build scalable infrastructure and tooling to generate large-scale reinforcement learning environments from real-world vulnerability research. Design pipelines ingesting projects, analyze them with Bugcrowd systems, and construct RL training environments enabling models to learn vulnerability discovery, exploitation, and remediation.

Own relationships with a portfolio of institutional clients (fintechs, exchanges, wallets, payment providers). Drive onboarding, adoption, retention, and expansion; coordinate cross-functional teams to resolve issues; monitor customer health and mitigate renewal risks; act as customer advocate to influence product and operational improvements.