Top Tech Jobs & Startup Jobs in Tampa Bay, FL

Lead and grow the Creative Strategy function, defining vision, frameworks, and operating models. Partner with senior customers and cross-functional teams to solve business challenges using insight-driven, AI-enabled strategic thinking. Ensure high-quality strategy across major engagements, drive customer growth, and represent Superside externally.

Triage and resolve customer support tickets for an API-driven fintech product, collaborate with product and engineering on feature requests, improve help center content, lead technical projects and reporting, and manage escalations to ensure SLA, CSAT, and TTR goals.

Provide L2 technical support for LucidLink's file-streaming/cloud networking product: triage, reproduce and debug customer issues across macOS/Windows/Linux, collect logs/dumps, escalate to engineering, and advise customers on configuration and best practices.

Qualify and engage inbound leads and outbound prospects for Territory Account Managers through research, calls, social outreach, and email; schedule meetings, maintain Salesforce data, meet activity targets, and support events and tradeshows.

Perform quantitative and qualitative analysis, build reports and dashboards, produce datasets, troubleshoot data issues, and present findings to stakeholders. Collaborate across teams and third parties to define reporting specs, improve data quality, and recommend KPIs and best practices to support decision-making.

Embedded technical owner for a public-safety account who designs, builds, and ships AI-enabled agents, workflows, integrations and data pipelines onsite. Drives adoption, measures operational impact, iterates until production solutions stick, and coordinates cross-functional resolution while ensuring CJIS and evidence/privacy compliance.

Lead a centralized capture and growth organization driving pipeline-to-backlog conversion across four segments. Own capture process, CRM and BD tech stack, CI/PTW, long-range bookings planning, PAC and government relations, coach capture managers, evaluate AI opportunities, and report forecasting to executives.

Lead cross-program product initiatives: define a GTM request process, implement a CX priority tracker, improve roadmap management and Q4 planning, coordinate AI pricing and GTM, overhaul release notes, plan customer expansion/retention, and explore AI to improve roadmap inputs and customer-specific communications.

Lead positioning and go-to-market for SHI's cybersecurity portfolio. Create messaging, GTM plans, market analysis, sales enablement, content, launches, and performance tracking to drive pipeline and revenue while partnering with product, sales, and cross-functional teams.

Lead mid-scale telecom/ICT engineering projects from programming through closeout. Provide technical design, coordination, documentation, mentorship, and contribute to standards, GitHub workflows, and client relationships while ensuring scope, schedule, and budget alignment.