Manage EU and Portuguese customs and trade compliance for SRAM Portugal. Responsibilities include CN/TARIC classification, duty analysis, customs audits, regulatory monitoring, documentation retention, SAP tariff data maintenance, customs agent and freight forwarder oversight, vendor performance management, risk assessment, and cross-functional process improvements. The role advises internal and external stakeholders and ensures compliance with EU Customs Code and Portuguese customs regulations.

Forecast global demand across product families and regions by analyzing customer forecasts, seasonal trends, and market data. Lead brand review meetings, maintain statistical demand plans, support new product launches, and present actionable reports. Partner with Sales, Product Management, Account Managers, and customers to identify demand shifts, communicate risks, and incorporate market insights into business decisions.

Serve as SRAM's North America subject matter expert for U.S. import compliance. Manage HTS/ECCN classification, duty analysis, customs audits, SAP data maintenance, broker/vendor performance, and cross-functional trade compliance projects. Communicate regulatory changes, ensure documentation retention, and support distribution and strategic initiatives.