SRAM, LLC

Customs Compliance Specialist

Posted Yesterday

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Coimbra, PRT

In-Office

Mid level

Fitness • Hardware • Mobile • Software • Sports • Transportation • Esports

SRAM is a manufacturer of innovative bicycle components that was founded in Chicago, Illinois, in September of 1987.

The Role

Manage EU and Portuguese customs and trade compliance for SRAM Portugal. Responsibilities include CN/TARIC classification, duty analysis, customs audits, regulatory monitoring, documentation retention, SAP tariff data maintenance, customs agent and freight forwarder oversight, vendor performance management, risk assessment, and cross-functional process improvements. The role advises internal and external stakeholders and ensures compliance with EU Customs Code and Portuguese customs regulations.

Summary Generated by Built In

Overview
SRAM is seeking a Customs Compliance Specialist with strong experience in import and export compliance within a manufacturing and distribution environment. This role serves as the subject matter expert for EU and Portuguese customs matters and the primary point of contact for all customs and trade compliance activities at SRAM Portugal. The ideal candidate takes full ownership of core customs compliance functions, including CN/TARIC classification, duty analysis, customs audits, document management, and freight forwarder/customs agent management. This role reports within SRAM's global trade compliance team to ensure consistency and continuity across all jurisdictions.
Responsibilities

Regulatory and Compliance Management
Stay current on EU and Portuguese trade regulations affecting SRAM's import, export, and intra-EU operations, and communicate relevant updates across the business.
Serve as the primary resource for import duty impact and analysis, including anti-dumping measures, safeguard duties, and other EU trade defense instruments.
Ensure full compliance with EU Customs Code (UCC) requirements and applicable Portuguese Autoridade Tributária e Aduaneira (AT) regulations.
Manage customs audits for SRAM Portugal and support audits for global subsidiaries as required.
Ensure supplier, freight forwarder, and internal partner accountability for accurate, complete, and compliant customs data.
Escalate corrective actions and oversee both short- and long-term process improvements.
Maintain document retention in compliance with EU and Portuguese customs requirements, ensuring full traceability of import, export, and intra-EU documentation.
Monitor, assess, and communicate changes to EU trade measures and regulatory updates affecting SRAM's operations.
Data Management and System Administration
Ensure CN/TARIC codes and updates are accurately maintained in SRAM's MRP system (SAP).
Maintain tariff classifications and applicable duty rates within SAP across all relevant product lines.
Participate in HS/CN code classification projects across multiple jurisdictions.
Facilitate accurate and timely data sharing with customs agents, freight forwarders, and other relevant partners.
Collect, validate, archive, and guarantee the traceability of documentation for exports and intra-EU sales.
Customs Agent and Vendor Management
Provide full oversight and performance management of Portuguese customs agents (despachantes) and freight forwarders (transitários).
Ensure agents are properly equipped to represent SRAM and meet all regulatory and operational expectations.
Facilitate regular meeting cadence with customs agents and if needed with freight forwarders (virtual and in-person).
Maintain and update SOPs with external partners as processes and regulations evolve.
Review and approve invoices from freight forwarders and customs agents for transport and clearance services.
Cross-Functional Collaboration
Work independently and cross-functionally with internal departments, external vendors, and customs authorities.
Support the logistics and supply chain teams on shipment compliance, ensuring all documentation flows meet regulatory requirements.
Identify, analyze, and communicate to the right stakeholders legal and operational risks associated with logistics processes.
Participate in continuous improvement initiatives for trade compliance processes.

Qualifications

Bachelor's degree in International Trade, Logistics, Supply Chain, or a related field - or equivalent professional experience.
4-6 years of experience in customs and import/export compliance within an importer/manufacturer environment.
Strong knowledge of EU Customs Code (UCC), TARIC, and intra-EU trade regulations.
Demonstrated experience driving continuous improvement initiatives in a compliance or logistics function.
Tariff classification skills across diverse commodities (e.g., bicycle components, apparel, electronics).
Working knowledge of SAP and EU customs IT systems (e.g., TARIC, EORI, AT Portal).
Proficiency with Microsoft Office applications.
Proven success advising business partners on trade compliance matters.
Strong end-to-end process and vendor management abilities.
Preferred Qualifications
Licensed customs agent (despachante oficial) or equivalent recognized trade compliance credential.
Demonstrated expertise in tariff classification with defensible, audit-ready documentation.
Understanding of EU customs law and regulatory frameworks, including preferential origin and Free Trade Agreements.
Knowledge of EU export controls and dual-use goods regulations (EU Dual-Use Regulation 2021/821).
Expertise in customs valuation and EU Free Trade Agreement origin determination.
Experience with EU anti-dumping and trade defence measures.
Prior experience in customs operations within a manufacturing or distribution importer environment.
Expertise in conducting precise and thorough compliance audits.
Fluency in English and Portuguese; additional European languages are an advantage.

About SRAM
SRAM LLC is one of the world's largest suppliers of components to the bike industry. Established in Chicago in 1987, SRAM continues to promote cycling through its products, its advocacy, and its employees who are dedicated to improving the cycling experience. Today, SRAM employs more than 5,000+ employees, in 20+ locations, across 10+ countries. SRAM is proud to be an equal opportunity employer.

Skills Required

Bachelor's degree in International Trade, Logistics, Supply Chain, or a related field, or equivalent professional experience
4-6 years of experience in customs and import/export compliance within an importer or manufacturer environment
Strong knowledge of the EU Customs Code, TARIC, and intra-EU trade regulations
Experience driving continuous improvement initiatives in compliance or logistics
Tariff classification experience across diverse commodities
Working knowledge of SAP and EU customs IT systems, including TARIC, EORI, and AT Portal
Proficiency with Microsoft Office applications
Experience advising business partners on trade compliance matters
End-to-end process and vendor management abilities
Licensed customs agent or equivalent recognized trade compliance credential
Expertise in tariff classification with defensible, audit-ready documentation
Understanding of EU customs law, preferential origin, and Free Trade Agreement frameworks
Knowledge of EU export controls and dual-use goods regulations
Expertise in customs valuation and EU Free Trade Agreement origin determination
Experience with EU anti-dumping and trade defence measures
Prior customs operations experience in a manufacturing or distribution importer environment
Expertise conducting precise and thorough compliance audits
Fluency in English and Portuguese
Additional European languages

What the Team is Saying

SRAM, LLC Compensation & Benefits Highlights

Healthcare Strength — Health coverage is considered comprehensive and well-supported, spanning medical, dental, vision, and mental-health resources. Feedback suggests employer‑subsidized options and HSA‑eligible plans increase perceived value.
Retirement Support — Retirement offerings include a company 401(k) match and core protections like life and disability insurance. Feedback suggests these elements play a meaningful role in total rewards.
Parental & Family Support — Family support is emphasized through paid parental leave and resources for new and traveling parents. Feedback suggests dependent‑care programs and dedicated facilities strengthen this area.

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The Company

HQ: Chicago, IL

3,800 Employees

Year Founded: 1987

What We Do

Founded in Chicago in 1987 by Stan Day, SRAM, LLC has grown to be one of the world's largest bicycle component manufacturers. Today, we are led by CEO, Ken Lousberg, and Stan Day serves as Chairman of our Board. SRAM’s global footprint helps us bring cycling to every corner of the globe, including your local roads and trails. We design and manufacture bicycle components, including shifters, derailleurs, brakes, chains, suspension, and power meters. Our components are used by bicycle manufacturers, distributors, and bicycle retailers. Read the full history of SRAM: https://www.sram.com/en/company/about/history

Why Work With Us

SRAM’s success is due to the hard work, passion, and commitment of our team members around the world. A respectful workplace where we strive for a diverse and inclusive environment and all people feel welcome. We offer benefit programs that encourage well-being and support in all aspects of team members’ lives.