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SRAM is a manufacturer of innovative bicycle components that was founded in Chicago, Illinois, in September of 1987.
The Role
Serve as SRAM's North America subject matter expert for U.S. import compliance. Manage HTS/ECCN classification, duty analysis, customs audits, SAP data maintenance, broker/vendor performance, and cross-functional trade compliance projects. Communicate regulatory changes, ensure documentation retention, and support distribution and strategic initiatives.
Summary Generated by Built In
Overview
We are seeking a Trade Compliance Specialist with strong experience in import compliance within an importer environment. This role serves as the subject matter expert for U.S. Customs matters and the primary contact for all North American Customs matters for SRAM and its subsidiaries. The Analyst will manage and optimize systems that support U.S. import activities, determine tariff classifications, and assess the applicability of U.S. and other government agency regulations for imported goods. The ideal candidate takes full ownership of core U.S. Customs Compliance functions, including HS and ECCN Classification, Duty Analysis and Impact, Customs Audits, Data Management, and Broker/Vendor Management. This role collaborates closely with SRAM's global teams to ensure consistency and continuity, and reports to the Global Trade and Supply Chain Compliance Manager.
Responsibilities
Qualifications
About SRAM
SRAM LLC is one of the world's largest suppliers of components to the bike industry. Established in Chicago in 1987, SRAM continues to promote cycling through its products, its advocacy, and its employees who are dedicated to improving the cycling experience. Today, SRAM employs more than 5,000+ employees, in 20+ locations, across 10+ countries. SRAM is proud to be an equal opportunity employer.
We are seeking a Trade Compliance Specialist with strong experience in import compliance within an importer environment. This role serves as the subject matter expert for U.S. Customs matters and the primary contact for all North American Customs matters for SRAM and its subsidiaries. The Analyst will manage and optimize systems that support U.S. import activities, determine tariff classifications, and assess the applicability of U.S. and other government agency regulations for imported goods. The ideal candidate takes full ownership of core U.S. Customs Compliance functions, including HS and ECCN Classification, Duty Analysis and Impact, Customs Audits, Data Management, and Broker/Vendor Management. This role collaborates closely with SRAM's global teams to ensure consistency and continuity, and reports to the Global Trade and Supply Chain Compliance Manager.
Responsibilities
- Regulatory and Compliance Management:
- Stay current on North American trade regulations affecting SRAM imports and communicate updates as needed.
- Serve as the primary resource for U.S. Import Duty impact and analysis.
- Manage Customs audits for SRAM and all subsidiaries.
- Ensure supplier, broker, and internal partner accountability for accurate and compliant data.
- Escalate corrective actions and oversee both short- and long-term process improvements.
- Maintain document retention in compliance with U.S. Customs requirements.
- Monitor, distill, and communicate changes to U.S. trade actions (232, 301).
- Data Management and System Administration:
- Ensure HTS codes and updates are accurately maintained in SRAM's MRP system (SAP).
- Maintain tariff classifications and duty rates within SAP.
- Lead HS code classification projects across multiple jurisdictions (Germany, EU, Australia, Canada).
- Facilitate accurate and timely data sharing with brokers and other relevant partners.
- Broker and Vendor Management:
- Provide full oversight and performance management of U.S. Customs brokers.
- Ensure brokers are properly equipped to represent SRAM and meet all expectations.
- Establish and manage a regular meeting cadence (virtual and in-person).
- Maintain and update SOPs with brokers as processes evolve.
- Ensure broker compliance with U.S. CBP regulations.
- Cross-Functional Collaboration:
- Work independently and cross-functionally with internal departments, external vendors, and U.S. Customs brokers.
- Support U.S. Distribution team goals, including on-time performance metrics.
- Deliver analysis and reporting throughout the year aligned with business priorities and strategic initiatives.
- Support the broader trade compliance function through project execution, analysis, and reporting.
Qualifications
- Minimum Qualifications:
- Bachelor's degree in a related field or equivalent experience.
- 5-6 years of experience in U.S. import compliance within an importer environment.
- Strong end-to-end process and vendor management abilities.
- Demonstrated experience driving continuous improvement initiatives.
- Expert tariff classification skills across diverse commodities (e.g., bike parts, apparel).
- Working knowledge of SAP, CBP's ACE Portal, CROSS, FDA, APHIS, and U.S. HTS resources.
- Proficiency with Microsoft Office applications.
- Proven success advising business partners on trade compliance matters.
- Preferred Qualifications:
- U.S. Customs Broker License, Certified Customs Specialist, or similar credential.
- Demonstrated expertise in tariff classification with defensible, audit-ready support.
- Deep understanding of U.S. Customs law and regulatory frameworks.
- Knowledge of Canada border processes.
- Expertise in Customs Valuation or Free Trade Agreement origin determination.
- Knowledge of U.S. Export Compliance and EEI filing.
- Understanding of Export Control Classification Number (ECCN) classification.
- Prior experience in Customs operations within an importer environment.
- Expertise in conducting precise and thorough audits.
- Proven ability to conduct thorough, high-quality research.
- Compensation and Benefits:
- Salary range starting at $80,000, with up to approximately 25% higher compensation based on experience and skills.
- Benefits include medical, dental, vision, 401(k) with match, life and disability insurance, and paid time off.
About SRAM
SRAM LLC is one of the world's largest suppliers of components to the bike industry. Established in Chicago in 1987, SRAM continues to promote cycling through its products, its advocacy, and its employees who are dedicated to improving the cycling experience. Today, SRAM employs more than 5,000+ employees, in 20+ locations, across 10+ countries. SRAM is proud to be an equal opportunity employer.
Skills Required
- Bachelor's degree in a related field or equivalent experience.
- 5-6 years of experience in U.S. import compliance within an importer environment.
- Strong end-to-end process and vendor management abilities.
- Demonstrated experience driving continuous improvement initiatives.
- Expert tariff (HTS) classification skills across diverse commodities.
- Working knowledge of SAP.
- Working knowledge of CBP's ACE Portal and CROSS.
- Familiarity with FDA and APHIS requirements and U.S. HTS resources.
- Proficiency with Microsoft Office applications.
- Proven success advising business partners on trade compliance matters.
- U.S. Customs Broker License, Certified Customs Specialist, or similar credential.
- Knowledge of U.S. Export Compliance and EEI filing and ECCN classification.
What the Team is Saying
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HR Generalist
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Electrical and Software Engineering Manager
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SRAM, LLC Compensation & Benefits Highlights
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Healthcare Strength — Multiple plan options (PPO and HSA‑eligible) with employer HSA funding, dental and vision coverage, basic life and long‑term disability, and access to EAP therapy indicate a comprehensive health package. Fertility coverage and mental‑health support extend the breadth beyond standard medical offerings.
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Parental & Family Support — Paid Birth Parent Medical Leave and paid Parental Leave for birth or adoption are complemented by Dependent Care FSA and Milk Stork. Family support also includes job‑protected leave with maintained health benefits under FMLA.
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Retirement Support — A 401(k) plan with company matching is highlighted, with a published match formula and broad investment options. Consistent inclusion of retirement matching across U.S. roles strengthens long‑term financial support.
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The Company
What We Do
Founded in Chicago in 1987 by Stan Day, SRAM, LLC has grown to be one of the world's largest bicycle component manufacturers. Today, we are led by CEO, Ken Lousberg, and Stan Day serves as Chairman of our Board. SRAM’s global footprint helps us bring cycling to every corner of the globe, including your local roads and trails. We design and manufacture bicycle components, including shifters, derailleurs, brakes, chains, suspension, and power meters. Our components are used by bicycle manufacturers, distributors, and bicycle retailers. Read the full history of SRAM: https://www.sram.com/en/company/about/history
Why Work With Us
SRAM’s success is due to the hard work, passion, and commitment of our team members around the world. A respectful workplace where we strive for a diverse and inclusive environment and all people feel welcome. We offer benefit programs that encourage well-being and support in all aspects of team members’ lives.
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SRAM, LLC Teams
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About our Teams
SRAM, LLC Offices
OnSite Workspace
We have a hybrid model with our employees typically working 4 days per week in an office.
Typical time on-site:
Chicago
Chambéry, FR
Colorado Springs
Düsseldorf, DE
Indianapolis
Melbourne, AU
Nijkerk, NL
San Louis Obisbo
Schweinfurt, DE
Spearfish
Vancouver, CA
Waterford, IE
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