Top Customer Support Jobs in St. Louis, MO

Handles incoming owner-relations calls involving revenue, land, division orders, joint interest billing, accounts receivable, and accounts payable. Logs inquiries, tracks unresolved cases, follows up with clients, and provides accurate, timely, friendly responses. Builds client trust, manages difficult situations professionally, multitasks across critical issues, and participates in cross-training to improve customer experience and business operations.

Phone-based client advocate who assesses situations, determines eligibility for benefits/compensation, advises next steps, and navigates internal tools (Salesforce). Handles sensitive conversations with empathy, works at high volume, and is measured by client impact and performance metrics. No prior legal experience required.

Supports students throughout the experiential learning lifecycle by coordinating placements, reviewing sites and preceptors, maintaining records, providing advisement and coaching, resolving concerns, and facilitating communication and agreements with academic partners. The role tracks student data, identifies progression barriers, supports documentation and registration, and fosters relationships with internal teams and external preceptors to promote student success.

Handles escalated customer complaints, inquiries, and service requests across phone, email, and social media. Supports frontline associates through mentoring, training, internal assistance, issue resolution, and guidance on products, policies, and applications. Tracks incidents, manages backlogs, researches information, follows up on unresolved issues, and recommends process improvements to enhance customer satisfaction. Requires flexible availability for nights and weekends in a full-time, seven-day operation.

Coordinates customer service and order-processing activities, resolves order and rules-engine issues, updates pricing and customer data, monitors dashboards, documents resolutions, escalates problems, and supports replenishment processes. Requires strong communication, organization, problem-solving, data-entry, and order-management skills, along with proficiency in Microsoft Office.

Handles customer order issues, updates pricing and customer information, monitors dashboards and alerts, investigates rules engine problems, documents resolutions, escalates unresolved issues, and supports replenishment processes. The role requires strong communication, organization, problem-solving, data-entry, and order-management skills while maintaining relationships with customers and internal teams.

Processes consumer correspondence, account information, validation-of-debt requests, reports, and client deliverables. Researches and updates account records, responds to requests using established procedures, coordinates with internal departments, protects confidential information, and meets accuracy and deadline requirements. The role is fully in person, Monday through Friday, with potential overtime.

Provides phone, email, and chat support to patients navigating prescription enrollment, fulfillment, insurance verification, affordability programs, and pharmaceutical requirements. Coordinates with patients, providers, insurers, pharmacists, and internal teams; researches and resolves issues; documents interactions; protects HIPAA-sensitive information; meets quality and productivity goals; and identifies opportunities to improve patient experience and processes.

Provide friendly inbound phone and video support, capture customer AV needs and enter lead data, assist Customer Care and internal teams, handle high-level client requests, perform general administrative duties, and make occasional outbound follow-ups.

Provides on-site customer support for installation and warranty services. Responsibilities include answering calls and messages, scheduling appointments, updating customers, maintaining CRM records, preparing work orders and reports, auditing orders, processing payments, assisting with product receiving, supporting accounts receivable collections, and resolving routine or escalated customer concerns.