Top Customer Support Jobs in St. Louis, MO

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

Monitor real-time contact center activity, manage service escalations, produce intraday and productivity reports, analyze forecast vs. actuals, identify scheduling gaps, and provide performance insights to WFM, operations, and client stakeholders.

As an Airside Experience Specialist, deliver exceptional hospitality and operational support, ensuring a seamless experience for private aviation guests and crews. Operate equipment, perform service tasks, maintain safety and security protocols, and provide guest transportation.

The Specialist in TORA OEMS provides customer support for critical applications, ensures business continuity, and investigates and resolves production issues while coordinating with development teams.

As a Claims Representative, you will handle all aspects of insurance claims, provide customer service, maintain documentation, and liaise with insurance companies while ensuring compliance with company policies.

The Manager Trainee will gain experience in customer service, sales, and operations to grow into a leadership role within 10-12 months.

Support students in their learning by assisting with assignments, answering questions, and helping with study techniques in a remote environment.

Provide accounting application support to staff, interpret issues, manage customer inquiries via various channels, and improve customer service processes.

This role focuses on optimizing customer support operations using AI tools, managing support technology, and improving workflow efficiency to enhance customer satisfaction and productivity.