Top Customer Support Jobs in St. Louis, MO

Provide brokerage client and advisor support by handling account inquiries, entering approved security tickets, maintaining regulatory files, producing reports and databases, resolving account issues, and escalating non-routine matters to supervisors.

Provide day-to-day customer service to insurance agents and clients, manage new business policy applications and underwriting requirements, coordinate with vendors and underwriters, process transactions for life products and annuities, answer calls and support in-person agent needs within a hybrid office environment.

Handle incoming owner relations inquiries about revenue, land, division orders, JIB, A/R, and A&P. Log and follow up cases in a tracking system, build trusting client relationships, manage difficult situations calmly, provide accurate timely responses, and participate in cross-training.

Connect individually with students to assess interest in returning to school, build rapport, schedule Success Coach meetings, document progress in a CRM, manage high call volume and multi-channel outreach, collaborate with university partners, and use data to prioritize outreach.

Lead and scale a global Customer Support organisation from Singapore: define strategy, 24/7 operating model, SLAs, analytics (CSAT/NPS), QA, tech stack, deflection/self-service, cross-functional incident leadership, and vendor/BPO management to improve customer health, retention and cost-to-serve.

Manage a full client travel portfolio delivering high-touch service using R&M and Navan technology. Book and manage air, rail, car, hotel, ferry, black car and charter reservations; drive cost savings, ensure policy compliance, monitor bookings, provide first-line support for mixed-mode (online/offline) bookings, and maintain SLAs and quality-control standards.

Build and lead a customer support quality assurance function: design scorecards and sampling, monitor 100% of interactions (human and AI), track quality metrics, coach agents, surface recurring customer pain points, and deliver data-driven recommendations to product and leadership.

Handle inbound patient calls to answer questions about prescriptions, refills, appointments, and account status. Document interactions, follow up via secure portal when needed, escalate clinical issues per protocol, and maintain HIPAA and patient safety standards. Part-time, phone-first role with potential conversion to permanent.

Produce real-time closed captions by re-speaking into web-based software for live events. Work remotely on project-based assignments, complete training/qualification, perform pre-event checks, and ensure accessibility with clear speech, accurate grammar, and focused, timely captioning.

Phone-based client advocate who assesses situations, determines eligibility for benefits/compensation, advises next steps, and navigates internal tools (Salesforce). Handles sensitive conversations with empathy, works at high volume, and is measured by client impact and performance metrics. No prior legal experience required.