Top Operations & Support Jobs in St. Louis, MO

Own and administer NetSuite and connected business systems across Finance and Operations. Configure workflows, permissions, dashboards, saved searches, integrations, reporting, and process automation. Gather requirements, troubleshoot issues, coordinate testing and releases, maintain documentation and controls, support users, and improve data integrity, financial close, and audit readiness.

Provides tier 1–2 IT support across hardware, software, SaaS applications, and remote connectivity. Manages employee onboarding, offboarding, access changes, identity and access management, SSO, role-based permissions, and MDM device compliance. Supports endpoint protection, patching, documentation, and SOC 2, ISO, and HIPAA compliance activities. Collaborates with People, Security, and Engineering teams in a fully remote SaaS environment.

Drive go-to-market planning and operations initiatives that support profitable growth. Responsibilities include territory planning, account assignments, pipeline and forecast analysis, customer segmentation, quota and booking analysis, dashboard development, business case creation, operating goal setting, and cross-functional program management. The role partners with sales, marketing, customer success, product, finance, analytics, and clinical operations to optimize GTM efficiency, revenue growth, investments, and scalable operating processes.

Manage the commercial operations function, including CRM health, sales compensation, deal desk, forecasting, pipeline analytics, pricing, and discount governance. Lead growth initiatives, GTM planning, operational improvements, and board and investor reporting. Build financial and operational models, define SaaS metrics, develop dashboards, and translate ambiguous business questions into implemented outcomes while managing a direct report.

Analyzes business needs, gathers and documents requirements, translates them into application and systems solutions, coordinates configurations with IT teams and vendors, performs testing and root cause analysis, supports end users, and coordinates project activities through go-live. Develops documentation and training materials while providing application support and resolving complex system issues.

Designs and improves the legal department’s operating model, including intake, triage, marketing review, contract management, knowledge management, and e-billing. Leads legal technology selection and implementation, develops playbooks and self-service resources, builds performance dashboards, supports budgeting and strategic planning, and coordinates cross-functional initiatives with Finance, IT, Marketing, executives, vendors, and outside counsel.

Own GiveDirectly’s fundraising revenue operations, including CRM and pipeline systems, KPI frameworks, forecasting, reporting, operating cadences, revenue reconciliation, and capacity planning. Partner with Finance, Compliance, Grants, People, and Fundraising teams to scale systems and donor operations. Serve as a strategic chief-of-staff partner to the VP of Partnerships, lead organizational change and executive communications, and potentially build and manage a team of 3–5.

Maintain and enhance SharePoint Online sites, including structure, navigation, branding, layouts, permissions, metadata, retention, search, and web parts. Recreate migrated pages, develop Power Apps forms and Power Automate workflows, monitor usage, and support users through troubleshooting, documentation, office hours, and training. The role also manages migration logs, compliance requirements, and communication with project leadership while supporting a federal government modernization contract.

Lead RevOps role supporting B2B clients: design strategic frameworks to improve data, technology, and processes; manage Everpeak colleagues and client expectations; execute internal projects; research and trial new software and AI. Part-time or full-time; must live within one hour of downtown Chicago.

Manage IT changes through assessment, approval, scheduling, implementation, and review. Coordinate CAB meetings, evaluate risk and impact, monitor change execution, maintain ITSM records, analyze KPIs, conduct post-implementation reviews, improve change processes, ensure ITIL and audit compliance, and support emergency changes during major incidents.