Top Operations & Support Jobs in St. Louis, MO

Provides remote administrative and virtual assistant support, including email and calendar management, scheduling, data entry, documentation, client communication, project follow-up, research, and reporting. May also schedule social media content, respond to inquiries, and monitor engagement metrics. Requires strong organization, communication, technological proficiency, time management, attention to detail, and independent problem-solving skills.

The Founding Executive Director will launch and lead the Foundation’s strategy, fundraising, grantmaking, evaluation, communications, and operations. Responsibilities include supporting board governance, building organizational systems, cultivating philanthropic partnerships, overseeing grant programs, tracking portfolio performance, producing impact reports, and representing the Foundation externally. The role requires nonprofit leadership, fundraising expertise, knowledge of early childhood systems, and the ability to build processes in an ambiguous, mission-driven environment.

Manage end-to-end product operations, coordinating product, engineering, and operations teams to ensure efficient feature and solution delivery. Track and optimize performance metrics, resolve operational roadblocks, manage product-update communications, and use data-driven insights to improve processes and support product success. The role requires strong analytical, communication, organizational, and continuous-improvement skills in a fast-paced, ambiguous environment.

IT Analyst Interns apply business analysis, data analysis, visualization, user experience, project management, and product management skills to real IT challenges. They deliver a project outcome during a 12-week program, collaborate with cross-functional teams, complete a group project, and participate in professional development activities. Successful interns may be considered for Boston Scientific’s two-year technology leadership rotational program.

Own end-to-end IT support and administration across identity, collaboration, AI, endpoint, and email platforms. Build AI-assisted triage, self-service, and agentic workflows; manage Claude Enterprise and MCP connectors; administer Jamf and Intune fleets; support onboarding and offboarding automation; oversee access reviews, MFA, phishing reports, and basic incident triage. The role requires strong judgment about automation versus human support, cross-functional ownership, and clear, personal communication.

Collects and analyzes domain context, requirements, business rules, and workflows from stakeholders. Produces validated documentation, identifies gaps and ambiguities, coordinates with developers and QA, tracks changes, facilitates working sessions, and ensures requirements remain accurate and actionable throughout software delivery. The role supports Agile/Scrum government engagements and requires compliance with Public Trust and government information-handling requirements.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Support customer operations across data feeds, SFTP setup, eligibility workflows, UAT, QA, customer configuration, and lifecycle changes. Investigate data discrepancies, document audit-ready records, coordinate with cross-functional teams, manage multiple priorities, escalate risks, and identify process improvements. The role offers growth toward independently managing smaller operational initiatives involving healthcare data and technical execution.

Manage Salesforce administration, data quality, reporting, dashboards, workflows, and user support for the revenue organization. Partner with Finance and Revenue leadership to reconcile ARR and revenue reporting, support revenue tools including CPQ, improve processes, and analyze deal structures, expansions, renewals, and other revenue-impacting changes. The role also handles ad hoc analytical projects and documentation in a startup environment.

Provides frontline technical and product support through ticketing systems, phone, and email. Troubleshoots customer issues, manages multiple cases, collaborates with Customer Success, Product, and Development teams, and contributes to product improvements. Creates knowledge-base articles, FAQs, training materials, and other self-service resources while supporting feature testing and maintaining clear customer communication.