Top Operations & Support Jobs in St. Louis, MO

Build and operate signal-based GTM activation workflows across Common Room, Salesforce, and sequencing platforms. Design enrichment waterfalls, translate audiences into sequences and SDR tasks, partner with Revenue Technology on Salesforce changes, and instrument dashboards, QA checks, and experiments to improve conversion and speed.

Manage and supervise remote helpdesk personnel supporting DAI financial/Oracle ERP users for DoD customers. Coordinate staffing, training, scheduling, and liaise with government leads to ensure effective support coverage and system integration.

No specific responsibilities were listed. Likely to lead and scale operations for digital assets, manage brokerage/clearing operational processes, ensure compliance, and coordinate cross-functional teams.

Lead day-to-day support systems and workflows: manage ticketing, routing, queues, labels, escalations, and intake. Triage urgent issues, prioritize requests, drive technical/operational programs end-to-end, partner with engineering/data/IT, and use Cursor and AI-native workflows to reduce toil and improve system reliability.

Lead large-scale HubSpot implementations and optimizations to support revenue operations. Design CRM architecture and lifecycle, build workflows, automations, pipelines, properties, and reporting. Ensure data integrity and governance, advise senior stakeholders, mentor CRM Specialists, manage integrations and migrations, document best practices, and identify opportunities to expand client engagements.

Schedule appraisal appointments with policyholders, provide technical support for the ASSIST photo-capture app, update work order statuses, meet productivity and quality goals, and communicate issues to management.

Handles moderate-difficulty workers' compensation claims: investigates compensability, establishes reserves, manages medical bills, negotiates settlements, facilitates return-to-work, closes files, manages vendors, and mentors team members.

Monitor and evaluate customer interactions (calls, emails, chats) for quality and compliance, report findings, participate in calibration sessions, support scoring consistency, maintain program knowledge, and drive continuous improvement initiatives.

Join Nest Health's Corporate and Operations team to contribute to a value-based healthcare model offering accessible care to families. Expect a startup environment with varied responsibilities, opportunity for growth, autonomy, and collaboration in improving patient care processes.

Develop and maintain user-facing and internal product documentation including user guides, integration guides, installation/configuration instructions, and release notes. Research, write, edit, and update content for technical and non-technical audiences, test products for documentation accuracy, track deliverables via ticketing systems, and collaborate with Development, Engineering, QA, Product, Marketing, and Customer Enablement teams.