Top Operations & Support Jobs in St. Louis, MO

Provide accurate, cost-effective domestic and international travel arrangements (air, hotel, ground, rail) using Sabre/Apollo GDS, enforce client travel policies, support multiple accounts, deliver first-level customer service for VIP clients, manage ticketing (exchanges/reissues), meet performance standards, and participate in trainings. Remote, Mon–Fri 8:30–5:30 Eastern.

Provide high-trust, strategic support to the CEO of a fast-growing remote digital marketing agency. Manage calendar and inbox, capture and convert open loops into actionable plans, build systems and trackers, coordinate cross-functional stakeholders, lead projects end-to-end, prepare briefs and recommendations, and protect the CEO's focus while proactively driving follow-ups and outcomes.

Provide customer support by responding to inquiries, troubleshooting product issues, writing basic-to-intermediate scripting queries, documenting solutions in the knowledge base, escalating complex cases to engineering, and collaborating with product and customer success to improve processes and documentation.

Consult as a Trading Assistant to alternative asset clients, handling full trade lifecycle (pre-trade checks, booking, settlement, breaks resolution), liaising with prime brokers, custodians, and administrators, monitoring FX and corporate actions, supporting regulatory reporting, developing action plans, implementing controls, and delivering operational/process improvements.

Consult as a fractional Office Manager for hedge funds, private equity firms, and family offices. Improve operational processes, create and execute monthly action plans, diagnose roadblocks, break goals into actionable steps, implement policies and controls, evaluate progress via KPIs, and maintain detailed consulting records while providing implementation resources.

Serve as a fractional Chief Administrative Officer advising alternative asset firms and family offices on administrative strategy, HR, compliance, IT and vendor management. Design scalable admin infrastructure, governance, risk and continuity plans, lead special projects (relocations, system implementations, restructurings), and optimize processes, budgets, and vendor contracts to support firm growth and regulatory adherence.

Provide structured onboarding, 1:1 coaching, and performance support for new and underperforming mortgage processors. Customize channel-specific training, create job aids and Encompass setups, track progress, collaborate with leadership and Training & Development, and help processors transition to full pipeline management while ensuring regulatory and workflow compliance.

Prepare and review Texas title commitments (Schedules A, B, C); examine deeds, liens, easements, and legal descriptions; identify and resolve title issues per TDI rules; collaborate with abstractors, examiners, escrow, and underwriting to meet deadlines and maintain compliance.

Lead and grow the ServiceNow Platform Operations team, manage daily platform workflows, intake, ticket triage, SLA monitoring, sprint planning, vendor coordination, UAT and maintenance cycles, and drive process improvement and automation to ensure reliable ServiceNow operations aligned with university priorities.

Evaluate student project submissions using predefined rubrics, provide specific actionable feedback, maintain curriculum knowledge, respond to students within 48 hours, support academic integrity and quality assurance, and participate in team meetings and reviewer community activities.

Operate and maintain the Workforce Management function during a six-month contract: validate AI demand forecasts, translate forecasts into staffing and schedules, manage BPO capacity and invoices, co-own labor cost modeling with Finance, deliver hiring recommendations, maintain reporting cadences, and coordinate cross-functionally with Product, Marketing, Data Science, and Ops leadership.

Coordinate and confirm appointments between clients and security professionals; answer calls, emails, and messages; manage scheduling software and availability; send reminders and follow-ups; maintain accurate records; protect confidential client information; provide professional customer service.

Provide timely phone and ticket-based support to law firm contacts, resolve and escalate complex issues, manage data entry and inbox tasks, use Zendesk/CRM and AI tools, prioritize workload, cross-train team members, and support departmental projects and initiatives.