Top Senior Customer Success Jobs in Spokane, WA

The Technical Customer Success Associate/Manager will implement and support SwiftMR software in healthcare settings, diagnose technical issues, and ensure client satisfaction. Responsibilities include integrating software with MRI systems and providing application support to clients. Regular check-ins and documentation are also part of the role.

The Senior Group Manager leads Customer Success Managers, driving customer retention and revenue growth while optimizing operations and team performance.

The Senior Customer Success Manager owns strategic customer relationships in healthcare, guiding enterprise accounts from launch to renewal while utilizing AI solutions to enhance patient experiences and drive measurable outcomes.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

The Senior Manager of Customer Success at SmarterDx will enhance client relationships, oversee implementation, and ensure maximum value from the platform for healthcare customers.

Manage technical customer relationships, resolve complex issues, improve support workflows using AI, and build documentation to enable teams. Liaise between customers and Product/Engineering.

The Global Customer Success Manager oversees the post-sale journey for strategic global accounts, focusing on customer adoption, retention, and business outcomes through collaboration with internal teams and stakeholders.

The Senior Client Success Manager will manage client relationships, oversee digital marketing campaigns, analyze performance data, and ensure client satisfaction and retention.

Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.

Manage a book of Mid-Market and Strategic customers to drive onboarding, adoption, retention, and expansion. Build tailored success plans, refine the customer journey and segmentation, present complex data clearly, and partner with product and cross-functional teams to incorporate customer feedback.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.

The Senior Manager of Customer Success will lead a team of CSMs, driving execution and optimizing customer experience, retention, and adoption while coaching team members and supporting cross-functional initiatives.

The Senior Customer Success Manager will lead post-sales engagements for enterprise customers, driving onboarding, support, and customer advocacy while ensuring successful outcomes and product adoption.

The Customer Success Manager enhances customer experience through support, strategic guidance, and relationship building to drive product adoption and success.

The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.

Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.

The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.

The Senior Customer Success Manager builds strategic partnerships with enterprise customers, driving retention, adoption, and growth by leveraging product knowledge and industry expertise to achieve customer goals.

The Director of Customer Success leads a team responsible for revenue retention, product adoption, and onboarding in a SaaS environment, focusing on customer outcomes and cross-functional collaboration.

As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.

The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.

The CSM Manager leads a team of customer success managers for major public safety customers, ensuring customer satisfaction, driving outcomes, and resolving high-priority issues.