Top Tech Jobs & Startup Jobs in Spokane, WA

Leads cross-functional operational excellence and transformation programs across multiple business domains. Responsibilities include process architecture, Lean and Six Sigma methodology application, stakeholder influence, change management, AI-assisted workflow redesign, automation governance, performance measurement, and executive communication. The role coaches stakeholders, manages complex initiatives, delivers measurable efficiency improvements, and develops sustainable operational frameworks with long-term organizational impact.

Own product positioning, messaging, competitive intelligence, sales enablement, and launch marketing for ClassWallet’s ESA, school choice, K-12, and platform offerings. Partner with Product Management, Sales, and proposal teams; conduct buyer and user research; support product discovery; create messaging and enablement materials; and train sales leadership to drive adoption.

Manage day-to-day indirect procurement operations, including vendor contract cleanup, record maintenance, renewals, purchase requests, approvals, purchase orders, onboarding, and compliance documentation. Operate Zip and maintain accurate NetSuite data, improve procurement workflows, support vendor negotiations, track renewals, and train employees on procurement policies and tools. The role serves as the organization’s central resource for purchasing processes, vendor information, and policy adherence.

Educates and supports clients enrolled in financial hardship debt programs, addresses concerns, deescalates challenging calls, assesses financial situations, and develops solutions to retain clients. Maintains accurate CRM records, provides empathetic phone-based customer service, meets retention goals, and collaborates with internal teams. Spanish-English bilingual communication, negotiation, problem-solving, adaptability, and comfort with high call volumes are required.

Educate and support clients enrolled in financial hardship debt programs through inbound phone interactions. Responsibilities include deescalating concerns, assessing financial situations, navigating CRM records, developing retention solutions, meeting retention goals, and delivering empathetic customer service. The role requires strong communication, negotiation, problem-solving, multitasking, adaptability, and the ability to manage high call volumes while maintaining accurate client records.

Own brand strategy workstreams for the Coursera and Udemy rebrand, including competitive analysis, brand architecture, positioning, research synthesis, strategic deliverables, workshops, and agency collaboration. Translate finalized strategy into brand activation across campaigns, messaging, and key moments for an assigned business segment.

Designs and produces proposal documents, presentations, graphics, infographics, and bid materials. Translates complex technical information into clear visual stories, maintains templates and design systems, coordinates document production and quality checks, tracks revisions and submission requirements, and supports final digital and print delivery. Collaborates with proposal managers, business development teams, and technical experts while improving production workflows and supporting customer-facing materials.

Drives growth for F5 partner solutions by collaborating with sales teams, customers, and partner stakeholders. Builds pipeline, identifies target accounts, supports large transaction sales cycles, delivers presentations and training, forecasts sales, develops go-to-market plans, and coordinates legal and financial agreements. Serves as a subject matter expert while influencing executives, technical teams, procurement, and internal leadership to expand business and exceed sales targets.

Leads complex customer training programs from planning through delivery, managing schedules, contracts, performance, risks, budgets, quality metrics, corrective actions, and stakeholder communications. Serves as the primary customer contact, drives operational improvements, recommends curriculum and market strategies, monitors customer engagement and satisfaction, and reports program status to senior leadership. Partners with business development and workforce development teams to improve training outcomes, efficiency, and adoption.

Leads Professional Services delivery for customer experience technology solutions across an assigned region. Oversees team performance, development, utilization, profitability, service quality, and client satisfaction. Partners with Sales, architects, engineers, technology vendors, and executives on estimates, strategic planning, solution reviews, and escalations. Develops complex project plans, supports enterprise technology implementations, and drives adoption of AI-enabled practices. The role includes approximately 15% billable strategic oversight and requires travel to company or client locations as needed.

Own the full sales cycle for Samsara’s IoT solutions, from prospecting and qualification through closing complex $20,000–$250,000 deals. Build executive relationships with mid-market public-sector customers, conduct solution-based sales campaigns, manage outbound prospecting, forecast accurately in Salesforce, and consistently exceed quota. The role is fully remote in the United States and requires travel up to twice per quarter for onsite meetings.

Develop and communicate ROI and business value strategies for prospective and existing enterprise customers. Conduct quantitative analysis, ROI modeling, and trial management to demonstrate Samsara product value. Consult on implementation, change management, and customer experience; present recommendations to executives; and lead cross-functional initiatives that improve operational excellence, engagement quality, and organizational adoption of value-based selling.

Lead regional sales enablement for North America: design and scale onboarding and value-selling programs, perform gap analyses, partner with regional leadership, drive methodology adoption (MEDDICC/Command of the Message), measure enablement impact via Salesforce and Clari, and own KPIs like quota attainment and win rates.

Implements B2B EDI and integration solutions for enterprise clients. Responsibilities include analyzing data and business processes, designing mappings, configuring and deploying customer solutions, explaining architecture, supporting project delivery, and collaborating across teams. The role develops expertise in Cleo Integration Suite, APIs, communication protocols, ERP integrations, automation, and AI-assisted implementation documentation and coding.