Senior Product Marketing Manager

Posted Yesterday
Hiring Remotely in United States
Remote
Senior level
Edtech • Fintech • Payments • Social Impact • Financial Services • Big Data Analytics
Our Mission is to maximize the positive impact of public funds!
The Role
Own product positioning, messaging, competitive intelligence, sales enablement, and launch marketing for ClassWallet’s ESA, school choice, K-12, and platform offerings. Partner with Product Management, Sales, and proposal teams; conduct buyer and user research; support product discovery; create messaging and enablement materials; and train sales leadership to drive adoption.
Summary Generated by Built In

ClassWallet, a leading financial technology company in the United States serving agencies delegated responsibility to manage public funds, is seeking to hire a Senior Product Marketing Manager to join our team.

Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet's suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents and public reporting. ClassWallet has processed over $6.7 billion to date and serves public agencies across 39 states. In its 11+ years in operation, ClassWallet has completed over 12M transactions, funded 1.1M recipients, processed over 5M applications, and now serves 300+ state and local agency clients, supported by a team of 280+ full-time staff.

The Company has developed an industry-defining digital wallet solution which has gained rapid traction among state and local agencies and school districts across America. ClassWallet ranks as the 61st fastest growing software company on the prestigious Inc. 5000 list of fastest-growing private companies and the 21st fastest growing financial technology company on the Deloitte Technology Fast 500 in 2023.

While the Company delivers immense business value, the social impact of ClassWallet is a fabric that runs through its mission and corporate culture. As a result of ClassWallet’s innovation, public programs run with exponentially more efficiency and the impact and breadth of the programs for the individuals they serve is dramatically higher. This mission complements the company's mission-based culture with focus on gratitude and work-life balance.

About the Role

As Senior Product Marketing Manager, you will own how ClassWallet wins in its core markets: Education Savings Account (ESA) and school choice programs, and K-12 schools and districts. You will also own how we position the ClassWallet platform as a whole as it evolves. You will report to the Senior Director, Marketing.

You will also maintain the company-level message framework that holds together every market we serve, and our messaging for new markets will build on your work. ClassWallet is moving to a product-led operating model, with product marketing at the center of that shift. You will partner with Product Management from business case to launch, and make sure Sales and our proposal team can explain clearly why we win.

This is a hands-on role. You will write the messaging, build the enablement packet, and talk directly to the agency leaders, families and educators who use ClassWallet. Pricing is set by the CPO with analysis from Product Strategy & Insights, and product requirements by Product Management; you provide market input to both.

Responsibilities

  • Build and maintain the company-level message framework that every market's messaging must fit, with approval from the Senior Director, Marketing.
  • Own positioning and messaging for ESA and school choice programs, K-12 schools and districts, and the ClassWallet platform as a whole, for both the agencies and districts that buy ClassWallet and the families and educators who use it.
  • Build and maintain sales enablement: pitch deck, battlecards, talk tracks, demo narratives and objection handling.
  • Own competitive intelligence and positioning for the core markets, using win/loss analysis from Product Strategy & Insights.
  • Plan and deliver launch marketing for Tier 1–3 launches under our tiered launch model, and review the Tier 4 launches that product managers run from templates.
  • Bring buyer and market insight into product discovery, and join discovery where go-to-market risk is high.
  • Supply the messaging used in proposals, customer service communications, on the website and in campaigns.
  • Train the trainers: equip sales leadership to drive adoption of the enablement you build.

Requirements
  • Experience marketing to government, education or other public-sector buyers.
  • A track record of positioning and messaging that measurably improved win rates or sales effectiveness.
  • Experience running launches end to end with product and sales teams.
  • Hands-on competitive intelligence experience; win/loss experience a plus.
  • An excellent writer who can turn complex policy and financial detail into clear language.
  • Comfortable interviewing buyers and users, from state program directors to parents.
  • Excellent presentation skills and ability to command a room.
  • 6+ years of B2B product marketing experience, ideally at a SaaS company.

Preferred:

  • Experience with ESA, school choice, K-12 district or other education funding programs.
  • Experience in fintech or payments.
  • Experience at a company moving from a sales-led to a product-led operating model.
  • Degree in a technical field such as engineering.

Benefits

ClassWallet is a positive, family-oriented team environment. Our focus is on encouragement, positive reinforcement, and gratitude. We work hard and are highly motivated to win but with a healthy perspective on life.

We offer an excellent salary and benefits commensurate with experience.

ClassWallet.com is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.

Skills Required

  • Experience marketing to government, education, or other public-sector buyers
  • Track record of positioning and messaging that measurably improved win rates or sales effectiveness
  • Experience running launches end to end with product and sales teams
  • Hands-on competitive intelligence experience
  • Win/loss analysis experience
  • Excellent writing skills, including translating complex policy and financial details into clear language
  • Experience interviewing buyers and users, including state program directors, parents, and educators
  • Excellent presentation skills and ability to command a room
  • 6+ years of B2B product marketing experience, ideally at a SaaS company
  • Experience with ESA, school choice, K-12 district, or other education funding programs
  • Experience in fintech or payments
  • Experience transitioning from a sales-led to a product-led operating model
  • Degree in a technical field such as engineering

What the Team is Saying

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The Company
HQ: Hollywood, FL
89 Employees
Year Founded: 2014

What We Do

We recently updated our Vision and Values as we are more than simply a technology. In our evolved Vision statement, we now emphasize the word, "integrity" as we know it is the combination of technology and PEOPLE that truly sets us apart. Our clients look good because their citizens are better served using our platform and processes that include real people supporting the effort. A notable addition to our Values is that, "we care deeply about the people we serve," further emphasizing the Mission and how we approach the day-to-day. Our Values are used to make difficult business decisions. They are not simply slogans but expectations interwoven into the fabric of the culture. A pioneer in financial and government technology, ClassWallet's technology is used by public agencies across 35 states to maximize the positive impact of public funding on people’s lives. Since 2014, the ClassWallet platform has been used to deliver more than $4 billion in public funds to millions of citizens, and has helped clients achieve the highest standards of program integrity and efficiency. With customer loyalty and satisfaction exceeding some of the world's largest brands, ClassWallet was recognized by J.D. Power in 2024 for providing "An Outstanding Customer Service Experience" for Phone Support. ClassWallet is headquartered in Hollywood, Florida, and ranks as the 88th fastest-growing software company on the prestigious Inc. 5000 list.

Why Work With Us

From ClassWallet’s Founder and Executive Chairman to every member of the leadership team, our culture of authenticity is a foundational value for all. This fundamental philosophy guides interactions with each other and our clients and customers.

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ClassWallet Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

The majority of employees are distributed around the U.S. and work remotely. We have a headquarters in Hollywood, FL that supports hybrid work as well.

Typical time on-site: Flexible
HQHollywood, FL

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