Top Tech Jobs & Startup Jobs

Provide Tier 1 customer support for insurance payment software through email, phone, live chat, and video conferencing. Troubleshoot issues, collaborate cross-functionally, onboard customers, identify upsell opportunities, resolve chargebacks, and contribute to knowledge-base content. The role requires prioritizing requests, learning products quickly, using help desk tools, and delivering patient, high-quality service in a fast-paced hybrid environment.

Build, optimize, and maintain software systems using AI while collaborating across disciplines to develop user-focused solutions. Apply secure coding practices, participate in code reviews, and contribute to high-quality features. The role involves working with front-end or back-end technologies, databases, cloud platforms, and AI-assisted development in a mission-driven healthcare technology environment.

Own the vision, strategy, and roadmap for MongoDB’s Partner Platform, including its Partner API, self-service onboarding, enterprise controls, billing, discovery, and partner-managed experiences. Translate partner and customer needs into scalable product capabilities, establish operating models and metrics, and collaborate across engineering, security, IAM, billing, design, marketing, and partnerships. Lead platform adoption for human and AI-agent developers while representing MongoDB externally and driving ecosystem growth.

As an Embedded Systems Engineer, you will develop and ensure the reliability of roadside systems, creating schematics and coding for hardware-software integration.

Conduct outbound phone, email, and social media prospecting to identify SMB leads, manage CRM data, qualify prospects, understand business needs, and schedule appointments for sales representatives. The role follows lead management processes, provides marketing feedback, and supports pipeline growth through cold outreach and appointment setting.

Supports client management operations by coordinating projects, tracking metrics, preparing client-facing materials, facilitating meetings, and resolving escalations. Collaborates with laboratory, order processing, finance, and customer success teams to keep samples, budgets, and timelines on track. Maintains organized documentation and contributes to internal initiatives, product improvements, resources, guidelines, and SOPs.

Designs and maintains data collection infrastructure, resilient pipelines, ETL/ELT processes, data warehouses, streaming architecture, BI reporting, and analytical systems. Troubleshoots technical defects, performs root-cause analysis, maintains specialized datasets, and owns end-to-end data collection, extraction, and cleansing. The role requires experience with AWS, Google Cloud, ETL tools, programming languages, NoSQL databases, and BI platforms.

Build and maintain production data pipelines, Airflow DAGs, Snowflake infrastructure, and Data Vault 2.0 models. Ensure data quality, observability, security, governance, reliability, and cost efficiency through automated testing and CI/CD. Lead technical projects end-to-end, collaborate with stakeholders, and support SOX-relevant reporting while developing expertise in commercial insurance data and processes.

Supports planning, coordination, and delivery of data projects and dataset production. Maintains Salesforce project records, timelines, documentation, workflows, and standard operating procedures; facilitates meetings; coordinates internal teams and external vendors; monitors risks and deadlines; supports process improvement; and provides project updates to leadership.

Designs, deploys, and maintains Bastille WIDS sensor arrays across global data center facilities. Integrates wireless threat telemetry with Genetec Security Center, tunes RF monitoring, performs site surveys, develops coverage plans and technical documentation, establishes alerting workflows, maintains wireless device inventories, and investigates detection failures. Collaborates with network, IT security, SOC, vendors, and infrastructure teams while providing up to 20% international travel and after-hours support.