Top Customer Support Jobs in San Antonio, TX

Make outbound calls to health plan members and customers, explain healthcare programs and benefits, address concerns, schedule or reschedule care assessments, and provide empathetic customer support. The role requires meeting productivity goals, resolving issues, educating members, and encouraging engagement with in-home or virtual healthcare evaluations.

Handles inbound and outbound customer calls in English and Spanish, resolves inquiries and complaints, records interactions, collaborates on escalations, and promotes products and services through upselling and cross-selling. Requires strong communication, problem-solving, organization, basic CRM and Microsoft Office skills, an active Property & Casualty license, and reliable transportation.

Provides accurate, impartial English-Spanish interpretation and written translation for detainees, facility personnel, medical staff, legal representatives, visitors, and operational departments. Maintains confidentiality, translates sensitive terminology, records assignments, supports audits, and follows facility access controls, safety requirements, and security procedures. The role requires bilingual fluency, professionalism, cultural awareness, composure under pressure, and compliance with background, medical, drug screening, and facility requirements.

Reviews and processes wire transfer agreements, enters confidential customer data, maintains wire transfer accounts, verifies transfer instructions, and handles inbound and outbound customer calls. The role requires careful attention to detail, strong communication, analytical and organizational skills, customer service expertise, and proficiency with computer applications. Funds transfer experience is required, while banking experience and bilingual English-Spanish skills are preferred.

Provides email and chat support to insurance clients, documents case details, resolves or redirects issues, maintains accurate records, and collaborates with internal teams. The role requires meeting accuracy and turnaround benchmarks while delivering a strong client experience. It is an entry-level position with training, career progression, and opportunities to advance into commission-based roles.

Coordinates end-to-end medical travel logistics, including flights, ground transportation, lodging, meals, authorizations, reimbursements, and vendor relationships. Supports members, health plans, and medical facilities through clear communication and accurate documentation. Tracks costs, maintains compliance records, manages high call volumes, and adapts to schedule changes while meeting productivity and service-quality standards.

Provide remote customer support for top-tier brands by handling inquiries, troubleshooting issues, managing customer transactions, supporting sales, and maintaining accurate case records. The role requires empathetic communication, strong investigation skills, attention to detail, independent work, and protection of customer information. Employees must maintain a quiet home office, meet technical requirements, complete background and drug screening, and work 15–25 hours weekly, potentially including weekends.

Provide VIP customer support as a front-line brand ambassador, resolving escalated telecom issues, documenting interactions in CRM systems, coordinating with internal teams, and transforming negative experiences into positive outcomes. The role requires empathy, clear communication, critical thinking, technical troubleshooting, adaptability, and accurate ticket management in a secure workspace. Responsibilities include addressing billing and product questions, minimizing service disruptions, maintaining customer relationships, and supporting service excellence in a developing program.

Act as the customer liaison for express lube services: write repair orders, develop estimates, verify warranty/contract coverage, communicate with technicians and customers, sell/communicate additional recommended services, and maintain customer records.

Support escrow team in opening orders, inputting closing statement data, preparing closing documents, managing disbursements, and communicating with customers. Interpret agreements, use office technologies, greet visitors, operate a multi-line phone system, monitor visitor access, and maintain appointment calendars to ensure smooth escrow closings and excellent customer service.