Top Customer Support Jobs in San Antonio, TX

Perform quality audits for Credit Services collectors across multiple communication channels, resolve customer issues, identify process improvements, and collaborate with supervisors and leadership to present improvement opportunities.

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The Manager, CX Workforce Capacity will develop workforce strategies, manage a team, optimize staffing models, analyze performance, and enhance processes for the Customer Experience team.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

Support institutional client servicing and reporting: produce custom reports, route client guidelines, assist onboarding and regulatory implementations, troubleshoot client inquiries, coordinate with internal teams, and support projects and client database maintenance.

Provide in-person supervision, care, and curriculum for infants through school-age children during summer camp. Create hands-on activities, maintain parent communication, follow safety and classroom procedures, and meet state/company health and background requirements.

The role involves ensuring quality in support interactions, implementing QA programs, conducting audits, and designing training materials to improve customer satisfaction and operational efficiency.

The role requires providing support to patients and clinical staff, assisting with appointments and insurance inquiries, maintaining records, and offering technical assistance for patient technologies.

The Customer Support Director manages the call center, leads agents, establishes objectives, analyzes performance data and ensures high customer satisfaction in Bitcoin products.

The Insurance Verification Specialist ensures accurate dental insurance verifications, manages client systems, and supports customer communication regarding verifications.