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Top Customer Support Jobs in San Antonio, TX
Information Technology • Internet of Things • Mobile • On-Demand • Software
Handle customer support requests across email, phone, and tickets within SLAs; resolve collections/payment exceptions/refunds; recommend process improvements; participate in training and follow company policies.
Top Skills:
Electronic Order Entry SystemsMS OfficeSmartsheet
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Serve as first point of contact for home health intake: answer calls, verify referrals and insurance, enter and QA patient data in EMR, manage messages and faxes via TIGER CONNECT/RightFax, assist with authorizations, and train staff while maintaining confidentiality and customer service standards.
Top Skills:
Emr,Tiger Connect,Ecw,Navihealth,Avality,Eprg,Trucare,Waystar,Allscripts,Careport,Curaspan,Leadingreach,Microsoft Word,Microsoft Excel,Rightfax
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Drive aftersales performance across a Dayton district by partnering with dealerships to execute Customer Care & Aftersales initiatives, analyze performance data, develop business plans, grow revenue, resolve customer service issues, and meet KPIs while traveling frequently to support dealer partners.
Top Skills:
Microsoft Excel,Sales Reporting Tool (Srt),Dealer Operating Reports,Fixed Ops Analysis Tools,Automotive Parts And Service Systems,Data Analytics Tools
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.
Top Skills:
Blockchain,Web3,Staking,Roi/Staking Rewards,Self-Custody,Cryptocurrency
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.
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AdTech • eCommerce • Marketing Tech
Lead workforce planning and resource management for contact centers, optimizing Genesys Cloud solutions to enhance service quality and operational efficiency.
Top Skills:
Data AnalyticsGenesys CloudWorkforce Management Systems
Fintech • Healthtech • Analytics
The Operations Support Representative II handles research on patient balances, interprets statements, resolves inquiries, and explains policies while ensuring excellent customer service.
Top Skills:
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Fintech
Summer internship supporting Loan Operations and Client Success: handle inbound/outbound customer inquiries, process loan requests, assist client education, produce customer metric reports, and analyze data to inform management.
Healthtech • Insurance • Financial Services
The Insurance Verification Specialist ensures accurate dental insurance verifications, manages client systems, and supports customer communication regarding verifications.
Top Skills:
Google SuiteMS OfficePractice Management Solutions
Automotive • Machine Learning • Robotics • Software • Transportation
The Senior Manager, Customer Operations will lead a team, ensure operational excellence, enhance customer experiences, and drive financial goals.
Top Skills:
AtlassianGoogle SuiteSlack
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