Top Customer Support Jobs in San Antonio, TX

The Director of Call Center oversees sales operations, drives performance, enhances customer service quality, and implements innovative strategies for efficiency and scalability.

Analyze and forecast workforce needs for customer support. Develop staffing models, manage resources, and improve efficiency through data insights.

The Senior Manager, CX Enablement will develop systems for onboarding, training, and ongoing education for customer support teams, manage communication frameworks, and ensure a scalable knowledge management system.

As a Personal Lines Associate, you will assist retail agents, process insurance applications, endorsements, and cancellations, ensuring timely and accurate service while providing quality customer assistance.

The Manager of Workforce Management will oversee workforce planning and execution for the Customer Experience organization, managing analytics, forecasting, and scheduling to enhance service quality and operational efficiency.

Teaching Assistants will support learners in virtual training programs by providing guidance, answering questions, and facilitating discussions, both synchronously and asynchronously, while also grading assignments and offering individual support sessions.

Manage customer relationships and provide technical support in the Pulp & Paper industry. Ensure productivity and support growth opportunities. Monitor processes and report results.

The Insurance Claims Specialist manages patient accounts, submits claims, follows up on unpaid claims, and provides customer support, ensuring compliance with regulations.

The Insurance Quoter is responsible for calculating accurate insurance quotes based on client needs, collaborating with agents, ensuring compliance, and providing exceptional customer service.

Support online college courses as a Teaching Assistant, mentoring students, grading assignments, and facilitating discussions to enhance learning.