Top Tech Jobs & Startup Jobs in San Antonio, TX

Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.

Provide bilingual (English/Spanish) frontline customer support via phone, email, SMS, and chat; assist Spanish-speaking families and stakeholders, translate communications, resolve issues, maintain records, escalate complex cases, meet performance targets, and collaborate to improve processes.

Support and maintain multi-account AWS and on-prem network infrastructure with emphasis on AWS networking and Palo Alto firewall administration. Monitor performance, respond to incidents and on-call rotations, troubleshoot cloud and network issues, assist with deployments and upgrades, automate processes, and maintain operational documentation while collaborating with development, database, security, and vendor teams.

Manage data collection and market research for telecom and datacenter suppliers, support RFP/RFQ creation, build vendor partnerships, coordinate cross-functional evaluation and contracting, track supplier performance and market trends, and provide data-driven recommendations to inform network expansion and procurement strategy.

The Senior Project Manager will oversee AI initiatives, ensuring governance, planning, execution, and reporting, partnering with various departments to enhance project outcomes.

The Account Manager is responsible for managing key client accounts, ensuring satisfaction and retention, and fostering long-term partnerships while overseeing client lifecycle activities.

The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.

Manage supplier onboarding from engagement to activation, serve as primary supplier contact, ensure content quality and technical integration, track KPIs, troubleshoot onboarding issues, and recommend process improvements.

Design compact connected hardware from concept through prototyping and validation for IoT devices. Optimize for connectivity, energy efficiency, durability, usability, and manufacturability. Collaborate with software and engineering teams, participate in design reviews, and apply current hardware design trends and tools.

Manage partner relationships and identify sales opportunities through inbound lead follow-up and outbound calls/emails. Use HubSpot/Salesforce to track sales cycles, close deals, process payments, and meet partner acquisition targets. Maintain product knowledge and communicate in English and regional languages.