Top Operations & Support Jobs in Salt Lake City, UT

Lead and scale revenue systems, processes, and tooling (HubSpot-centric) to support Sales, Marketing, and Customer Growth. Manage GTM reporting, forecasting, data governance, lead/account routing, territory design, compensation tooling, and post-sale operations. Implement automation and AI-enabled tools to improve prospecting, prioritization, and rep productivity while partnering with revenue leaders and cross-functional teams.

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Serve as primary contact for royalty/interest owners: respond to inquiries, research and resolve ownership issues, maintain ownership records, coordinate stakeholder communications, and produce audit-ready letters and reports on project timelines.

Lead and scale B2C Product Operations covering Help Center, Customer Support, and Marketing Ops. Build teams, systems, SLAs, staffing models, tooling integrations, KPIs, and processes to support 10M+ users. Drive marketing automation, CRM reliability, help center taxonomy, deflection strategies, analytics, and cross-functional programs with Product, Engineering, and Analytics to improve retention, growth, and operational stability.

Lead and manage external contract adjusters for desk and catastrophe property claims. Oversee day-to-day performance, staffing, capacity modeling, file audits, escalations, and metric tracking (turnaround, CSAT, quality). Partner with property leadership to align contractor workflows with internal processes and evolving AI tools.

Support faculty development and instructional quality for ERAU Worldwide by reviewing courses, observing teaching, designing and delivering professional learning, ensuring adherence to best practices and contractual standards, and participating in special projects to improve course management and student success.

The Project & IT Budget Analyst manages project coordination and IT budget oversight, supporting strategic initiatives and ensuring financial accuracy.

The Project Manager I supports project delivery by coordinating tasks, tracking documentation, and maintaining project visibility and organization. This entry-level role partners with team leads to ensure efficient operations and quality project execution, while also maintaining reliable project data and reporting.

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.