Top Operations & Support Jobs in Salt Lake City, UT

Lead end-to-end global demand planning and forecasting across channels and regions. Develop 18-month SKU-level forecasts, drive S&OP alignment, analyze forecast accuracy (MAPE, bias), identify risks/opportunities, collaborate with Sales, Marketing, Supply, and Finance, and improve systems and processes.

Open invitation to submit your resume to ABC Labs/Reserve Protocol for future openings. Describes company mission in crypto asset-backed indexes, benefits, competitive pay plus token grant, and an on-site SF Marina office.

The Business Analyst will document business requirements, develop test plans, leverage automation tools, and improve operational processes in trade processing and reconciliation.

Manage complex multi-product RFPs and security questionnaires, review teammates' outputs, balance workload in SFDC, maintain the RFPIO answer library, collaborate cross-functionally, train junior analysts, and identify process improvements to scale proposal and security response operations.

Lead billing and payment operations for US and select international markets. Drive strategy and roadmap execution, optimize payment success and reconciliation, manage vendors, mitigate fraud and chargebacks, deliver reporting/insights, and coach a small payments operations team while partnering cross-functionally with Product, Engineering, Finance, and Risk.

Lead revenue operations strategy, own and operationalize the Ideal Customer Profile, build ICP-backed segmentation and scoring, design GTM workflows and automations across Salesforce/HubSpot and enrichment tools, create win/loss frameworks, and drive AI-enabled tooling and integrations to optimize pipeline and conversion.

Lead end-to-end payments fraud and dispute strategy, build AI-native risk operations, manage vendor/processor relationships, run investigations and chargeback economics, hire and develop analysts, and translate risk metrics to executive-level business impact.

Install, program, test, commission, troubleshoot and service electronic security systems. Provide customer training, start-up/certification, project technical execution, documentation, and mentor junior staff while ensuring safety and customer satisfaction.

The Claims Associate manages individual life claims by reviewing and processing them, ensuring proper communication with customers and adherence to service standards.

Lead Sales Operations for Enterprise and SDR organizations: territory design, forecasting, KPI/reporting, process and workflow optimization, and launch/scale AI/automation for GTM. Partner cross-functionally to build dashboards, improve rep productivity, and drive scalable, data-driven sales processes.