Top Operations & Support Jobs in Salt Lake City, UT

Lead operational strategy and execution for 700+ corporate oil-change shops, driving process improvement, labor modeling, training, loss prevention, claims reduction, and profitability. Build and develop cross-functional teams, partner with field and finance leaders, deploy data-driven operational programs, and continuously optimize systems, tools, and training to improve customer experience and unit economics.

Provide exceptional customer support via email, chat, and phone; own issues end-to-end including diagnosis, resolution, and escalation; recreate and troubleshoot scenarios in test environments; deliver tailored solutions and meet productivity, satisfaction, and reliability goals.

Lead RevOps strategy, systems, data infrastructure, and team to drive GTM efficiency and AI-enabled revenue intelligence across sales, marketing, and customer success. Own tech stack, forecasting, process optimization, integrations, and executive reporting while building a proactive RevOps organization.

Lead complex commercial underwriting quality audits, analyze findings and trends, present recommendations to leadership, drive calibration and corrective actions, mentor QA staff, and support development of QA processes, reporting, and system enhancements to improve underwriting consistency and operations.

The role indicates a potential for international positions in the future at The ROSTR Group but currently has no openings outside North America.

Coordinate DSP pitching and release workflows, manage timelines and the Master Pitch Document, perform QA on processes and automation, gather inputs from A&R and marketing, support artist services and campaign coordination, and handle administrative tasks like documentation, invoicing, and reporting for global, remote teams.

Administer and optimize HubSpot CRM, manage and route sales leads, build workflows and automations, coordinate email campaigns, maintain data integrity, produce reports/dashboards, and support CRM adoption for the Business Development team.

Lead and mentor a team of Support Coordinators, oversee client communications, billing accuracy, CRM and records, ensure NDIS compliance, drive process improvements, support operational planning and service quality monitoring in a fully remote AEST role.

Perform multi-vendor triage and technical translation, investigate issues by querying databases and reviewing logs, create clear internal tickets, coordinate with India-based engineering teams, maintain Confluence documentation, and manage customer satisfaction surveys and support-portal projects.

Versar offers SkillBridge internship for transitioning service members, providing hands-on experience in various fields including logistics, engineering, and IT.

Drive revenue strategy and planning through KPI definition, forecasting, headcount and capacity modeling, dashboarding, and data-quality improvements. Partner with GTM leaders to support strategic planning, apply AI tools to automate analysis, and surface insights to improve revenue productivity and predictability.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.