Top Operations & Support Jobs in Salt Lake City, UT

Manage delinquent accounts by handling inbound/outbound customer communications, negotiating repayment plans within guidelines, documenting account activity, resolving issues and root causes of delinquency, and maintaining compliance with company policies and regulatory standards to meet performance metrics.

Manage resident inquiries and enforce HOA deed restrictions through property inspections, documentation, violation issuance, and assistance with architectural review and committee applications. Provide high-quality customer service, maintain records and photos, and support Community Manager including occasional driving and flexible hours.

Provide operational leadership for a 24/7 shelter: oversee guest intake, bed and property management, incident response, and staff supervision. Ensure trauma-informed, housing-focused services, coordinate with partners, manage administrative reporting, support staff development, and maintain safe, accessible shelter operations.

Provide first-line support for enterprise systems including Active Directory, Exchange/Office365, AzureAD, and cloud services. Manage helpdesk queue, respond to system alerts, escalate issues, and perform routine administration and collaboration/communication service support.

Provide Tier 1 and Tier 2 system administration: implement, troubleshoot, maintain and optimize Linux/UNIX/Windows servers, network/storage and mobile devices; support dispatch systems; perform capacity planning, escalations, and detailed analysis for agency management.

Provide administrative and customer support for operations: handle calls and email, assist billing and payroll, apply payments and manage invoices, support sales/promotions, maintain document management, and ensure compliance with safety and company procedures.

Lead and scale a hybrid technical support and printer repair organization by managing people, writing SOPs, defining KPIs/SLAs, overseeing daily operations, handling critical escalations, building a knowledge base, and driving cross-functional product and engineering improvements.

The Senior Compliance Manager leads operational risk testing teams, ensuring compliance with regulations, executing monitoring activities, and developing risk management strategies while collaborating with internal teams and maintaining relationships with management.

Provide clerical and administrative support for the judiciary: data entry, document scanning, records maintenance, quality control of electronic court case files, assist courtroom clerks, and deliver customer service to attorneys and the public. May perform phone, mail, filing, and record retrieval tasks across any of four county locations.

Provide first-line telephone and remote technical support for hardware, systems, and software. Diagnose, troubleshoot, resolve or escalate issues for internal and external customers, support Windows/Mac, Office/Outlook, Lotus Notes, Active Directory, SharePoint, Exchange and unified communications products.