Top Tech Jobs & Startup Jobs in Salt Lake City, UT

Monitors and scores recorded call-center interactions against quality standards, identifies performance and compliance gaps, documents findings, recommends improvements, and collaborates with management on corrective actions. The representative communicates agent progress, attends calibration sessions, supports onboarding, performs live monitoring or coaching, and completes ad hoc quality projects. The temporary seasonal role supports Medicare sales programs during the Annual Enrollment Period, with possible extension into the Open Enrollment Period.

Designs and implements enterprise datacenter, cloud infrastructure, networking, virtualization, storage, and business continuity solutions. Responsibilities include gathering requirements, developing architectures, preparing statements of work and bills of materials, planning Azure and AWS migrations, evaluating hypervisors and backup environments, and overseeing implementation. The role also documents designs, supports delivery teams, trains field engineers, and advises customers on scalability, optimization, ROI, and disaster recovery.

Perform outbound calls to qualified leads, convert them to Sword Health members, guide enrollment, address objections with proven closing techniques, provide empathetic phone support, collaborate with physical therapists and customer service, and use tools (Zoom Workplace, Excel, Jira, Slack, Notion) and AI to manage outreach and optimize processes.

Lead the technical pre-sales process for municipal prospects across the United States. Responsibilities include conducting tailored product demonstrations, running discovery sessions, responding to RFPs and RFIs, building proof-of-concept configurations, supporting proposal and pricing discussions, and serving as the technical contact during evaluations. The role partners closely with account executives and relays prospect feedback to product teams. Candidates should be comfortable presenting software to non-technical government audiences and managing multiple active opportunities.

Lead day-to-day operations and optimization of partner ecommerce websites to maximize revenue and conversion. Manage content, merchandising, analytics-driven trading, partner relationships, testing, and collaborate with design, development, and performance marketing teams. Responsible for site UX, KPI reporting, and ensuring brand integrity across partner channels.

Manage and improve the Quality Standards and Internal Audit Frameworks within the Integrated Management System (IMS). Maintain IMS documentation, plan and conduct internal audits, support external certification audit readiness, and ensure alignment with evolving certification and regulatory requirements. Collaborate with stakeholders to drive continuous improvement.

Provides Tier 1 support for enterprise and SMB SaaS customers through chat, email, text, phone, and screen sharing. Troubleshoots complex technical issues, communicates clearly, de-escalates interactions, follows incident response protocols, and identifies trends, churn risks, and upsell opportunities. The role also contributes to knowledge resources, process improvements, cross-functional collaboration, and occasional extended or holiday coverage.

Lead a team of 3–5 frontend engineers and drive Boulevard’s modular frontend modernization. Own React architecture using Module Federation and Micro Frontends, guide Angular-to-React migration, support CapacitorJS-based hybrid mobile experiences, and establish standards for performance, quality, security, and developer experience. Partner with product, design, architecture, backend, and mobile teams on platform roadmaps, mentor engineers, resolve complex incidents, support hiring, and communicate technical strategy to executives.

Lead design strategy and execution across Boulevard's platform: define success metrics, design end-to-end journeys and scalable patterns, partner with Product and Engineering to preserve design intent, evolve the design system, mentor designers, and explore trustworthy AI-driven product enhancements focused on user value.

Owns employee workplace technology, including device and account provisioning, access management, IT support, SaaS inventory, onboarding and offboarding processes, and workplace technology governance. Builds and deploys AI-powered automations and agentic workflows for non-clinical teams using tools such as Claude, Make.com, Zapier, and similar platforms. Measures automation ROI, documents solutions, and partners with People, Technology, and CTO stakeholders.

Manages daily social publishing across Instagram, TikTok, YouTube, and Facebook; captures and edits short-form event video; engages dancers, studios, and parents; prepares weekly performance reports; identifies trends; and coordinates user-generated and creator content, including rights and approvals. The role requires strong brand-voice writing, social fluency, organization, trend awareness, and willingness to travel to events and work occasional peak-season weekends.

Directs the claims management function for Master Policy TLL and Contents Claims. Leads claims adjusters, oversees complex claim adjustment and settlements, ensures regulatory compliance, manages disputes and DOI complaints, represents the company in depositions, and improves departmental performance. The role also develops team capabilities, maintains external stakeholder relationships, and analyzes claims trends and operational metrics.