Top Operations Jobs
Headway is seeking an experienced Workforce Manager to oversee forecasting, planning, staffing optimization, and reporting for their Customer Experience (CX) team. The Workforce Manager will play a critical role in building the CX organization's workforce management function to support both internal and external teams. They will be responsible for creating capacity planning, forecasting, and scheduling strategies to ensure the right agents are in place at the right time. The Workforce Manager will also lead real-time adherence efforts, create dashboards and reports, and provide insights to improve agent productivity. This role requires strong analytical and operational skills.
Lead the convenience retail business systems and sales processes, maintain hierarchies and critical data inputs, analyze salesforce reporting, and drive systems capability of the sales team.
Assist in implementing operational excellence program, drive capability development, facilitate communication, lead global measures, provide training and coaching, manage FI Cycle and Productivity Cycle within the plant.
Develop consumer selling stories using consumer segmentation framework, provide guidance on principles of consumer segmentation, generate shelving recommendations, curate social intelligence, optimize business through data, drive action-oriented insights on innovation and growth imperatives.
The Global Restaurant Network Transformation Director at McDonald's is responsible for leading the strategic and tactical needs of McDonald's Global Restaurant Network transformation initiative. This role involves collaborating with various partners globally to develop and deploy infrastructure and operations products and services for McDonald's environment.
Featured Jobs
The Senior Manager - Digital Commercial Strategy at Adyen is responsible for driving the development and expansion of the Digital customer vertical. This role involves identifying new product expansion opportunities, collaborating with different teams, and executing strategies to drive Adyen's growth. The ideal candidate has 5-8 years of commercial strategy experience in the financial technology sector.
The Product Compliance team at Cash App is seeking a Product Compliance Manager to support Cash App's Lending compliance program. The ideal candidate will have experience working with product teams, overseeing compliance activities, and collaborating with various teams to ensure a strong compliance posture for Lending products.
The Operational Risk Manager at Cash App will support the implementation of the Operational Risk Management Program across Cash Customer Operations. Responsibilities include overseeing ORM frameworks, risk identification, assessment, and control documentation. This role involves collaborating with various departments to mitigate operational risk and ensure compliance with industry standards.
Seeking an experienced Credit Risk Associate to develop data-driven credit risk management frameworks and policies for credit and lending products. Responsibilities include building models, monitoring portfolio performance, and collaborating with internal stakeholders. Required qualifications include 3-6 years of credit risk management experience, expertise in SQL and Python, and a Bachelor's Degree in a quantitative field.
The Senior Director, Distribution is responsible for leading distribution negotiations of Optimum News Networks across traditional and OTT platforms. They also oversee key sales operations, data tracking, competitive analysis, technical integrations, and partnership agreements for Altice USA News.
Operations Manager responsible for managing and growing sales territory, overseeing sales representatives, ensuring customer satisfaction, and achieving sales metrics. Key duties include team management, training, sales support, and driving productivity. Requires high school diploma, direct sales experience, and ability to travel. Must have strong communication, organization, and problem-solving skills. Proficiency in Microsoft Office Suite is necessary. Legal authorization to work in the country is required.
Seeking an Associate Director of Creative Development with extensive experience in executing YouTube-first creative video concepts and working with high-end celebrity talent. Responsible for shaping and executing a YouTube-first content slate across various brands, leading creative brainstorming sessions, managing budgets, coordinating shoots, and collaborating with internal teams. Must have a positive and collaborative attitude, and be knowledgeable in evaluating content performance using analytics tools.
Oversee the editorial strategy and manage the day-to-day workflow of the Parents commerce team. Manage content production, budget, revenue, and team goals. Analyze traffic and revenue data to make editorial and data-driven decisions. Stay informed about industry trends and competition. Participate in meetings with stakeholders and develop content features. Requirements include 8+ years of digital media experience, 2+ years of management experience, and a Bachelor's degree. Strong communication, organizational skills, and proficiency in SEO and project management tools are essential.
Seeking a Digital Video Strategist with 7+ years of experience in programming strategy for a global media & entertainment company. Responsibilities include developing programming strategies, analyzing video platforms like YouTube, and leading reporting and analysis of key metrics.
Join as a Tech Risk & Controls Director to shape and implement the firm's technology risk management strategy. Collaborate with stakeholders to manage compliance and operational risks, drive strategic projects, and ensure adherence to regulatory obligations. Lead the development of executive reporting programs and oversee governance for technology governance committees. Contribute to the organization's long-term success in the technology landscape.
Spearhead ongoing IT risk and control initiatives, oversee a centralized portfolio team, collaborate with global technology teams and lines of business, ensure proper policies and controls are in place, work with cybersecurity teams and regulators
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